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“Convenient place to stay in Waltham”

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Hilton Garden Inn Boston/Waltham
Ranked #2 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersBronze level
Windham, ME, United States
1 review
“Convenient place to stay in Waltham”
Reviewed 7 February 2014

With its close proximity to I-95 and the many busiensses in the Waltham, MA area, this hotel is everything a traveling sales person is looking for. There is a fantastic resturant directly across the street, so there is no need to drive. The lobby/resturant/bar has experienced a recent renovation and is a good place to meet clients, or a quiet place to work while having a cocktail. The rooms are clean, quiet and comfortable. The bathrooms could use a slight upgrade, but are more than accetpable.

  • Stayed February 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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616 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
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English first
Waynesboro, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2014

After staying in the Hilton Garden Inn Boston/Waltham for 3 weeks over Christmas and New Years 2013, I had ample opportunity to experience its services and accommodations. The management team, and each and every employee provided excellent, consistent, and A+ service. I have stayed in many Hilton properties, and this one is my favorite!
The location was right off the freeway, accommodations were always clean, restaurant/bar staff efficient and always pleasant, (Chef Chris is very talented), front desk staff went out of their way to provide directions and recommendations to area attractions, and the maintenance staff worked around the clock to keep things running.
Overall, there is nothing negative to report. A well run hotel with customer service at the top of their priority list, each and every day.

Ellie K.
Waynesboro, VA

  • Stayed December 2013, travelled solo
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Helpful?
2 Thank Ellie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2014

The hotel staff reminded me of how friendly folks on the East Coast are - felt like family! The heating system worked quietly and efficiently unlike some of the noisy on/off systems too often found in cold climates.

  • Stayed January 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Dick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Windsor, New Jersey
Level 6 Contributor
165 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 February 2014

Just completed a 3-day trip to Waltham and stayed here for three nights. The place was clean, staff was very friendly and personable, and the location was great for my purposes. Breakfast buffet came with my reservation and room service s also available. Two nice restaurants also across the street and definitely within walking distance. Front desk staff and restaurant staff were very attentive. Will likely stay here again on my next trip to Waltham. Would recommend for someone traveling on business.

  • Stayed January 2014, travelled on business
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Helpful?
1 Thank KMRadz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, Vermont
Level 5 Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 29 January 2014

2nd time staying here. The lobby and common areas have been reconfigured and like the layout. I had reserved a king but upon check in was provided a queen which made for a tight fit in the space near the desk - unfortunate as I had to do a good amount of work there in the evenings. Got over that and Hilton provided me a "sorry!" free drink and meal coupon (thanks). But then to make life a bit more challenging, the free (nice!) WiFi was slower than the snails on a cold January night! Typical download was at 1.4mbs and really impacted the quantity of work that I could accomplish. I had to stay here (company directive during this trip) but typically when I have a choice, I stay across the way at the Courtyard given that it has superior free (nice!) WiFi that allows me to be productive even in the evening... and (!), they have underground parking

  • Stayed January 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank MashuMashu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United States
2 reviews
Reviewed 27 January 2014

2nd time staying here. The lobby and common areas have been reconfigured and like the layout. I had reserved a king but upon check in was provided a queen which made for a tight fit in the space near the desk - unfortunate as I had to do a good amount of work there in the evenings. Got over that and Hilton provided me a "sorry!" free drink and meal coupon (thanks). But then to make life a bit more challenging, the free (nice!) WiFi was slower than the snails on a cold January night! Typical download was at 1.4mbs and really impacted the quantity of work that I could accomplish. I had to stay here (company directive during this trip) but typically when I have a choice, I stay across the way at the Courtyard given that it has superior free (nice!) WiFi that allows me to be productive even in the evening... and (!), they have underground parking!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 January 2014

Stayed overnight recently on a trip to the area. What a nice place and a great comfortable room. Everyone was very nice that we met and I can't wait to go back and enjoy the hotel. This hotel is one of the reasons I look for Hilton garden Inns when I'm on the road.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Lucky2931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review, 28 January 2014
Dear Lucky2931,

Thank you for your recent stay at our hotel and taking the time to complete a review on Tripadvisor. Your positive words about our staff and hotel are exciting to read. I would also love to know what we could have done differently in order to earn that 5th star. If you have the opportunity to reach out to me, I would love that additional feedback.

Warm Regards,
Tim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Boston/Waltham

Property: Hilton Garden Inn Boston/Waltham
Address: 450 Totten Pond Rd, Waltham, MA 02451-2009
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Waltham
#1 Family Hotel in Waltham
#1 Romantic Hotel in Waltham
#3 Green Hotel in Waltham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Official Description (provided by the hotel):
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton

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