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Hilton Garden Inn Boston/Waltham
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Reviews (665)
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All reviewsfront deskroom was cleansmall roomthe hotel staffwould stay here againbreakfast buffetnice hotelpleasant stayconvenient locationeasy accessfitness centercoffee makerbusiness tripfree parkingomelethgilobby
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444 - 449 of 665 reviews
Reviewed 14 August 2014

The location was great for our needs and the rooms were comfortable and clean with all the amenities we could want but what made our staff was the helpful, friendly staff who went out of their way to make our stay better. The desk clerk printed driving instructions into Boston for me. We had breakfast at the buffet and the food was delicious. To our surprise the waitress didn't charge us for someone in our party who only had granola and yogurt and no hot options from the buffet. What a surprise! Our dinner at the bar area was also good with a lot of options for something quick and easy after a long day. We sat in the pool area for a short period and it was comfortable. The business area was comfortable, clean and worked well which is not always the case.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank 286elleng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

We reserved a room with 2 queens; we were traveling with our 3 yr old. Beds were not queen size as suggested. Rooms were on the small side, barely enough room to put your stuff.
Besides the complaints, the room was clean and beds were comfortable. Hotel staff were very nice, they do have a pool and workout room.

Stayed: August 2014, travelled with family
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Even though this hotel is a chain, it was a very nice experience. The hotel and gym were very clean and fresh. Beds really comfortable. Good food for in room dining and breakfast. Staff was very helpful. I highly recommend. Even my peer who was traveling for business with me mentioned he thought it was also great!.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Dancinglady1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

I stayed here with my daughters when we traveled down for a concert at Gillette Stadium. It was a great price and easy travel to Foxboro. The staff was attentive and very quick to respond to any needs. They were able to get us into our room 2 hours early which was great. The room was clean and comfy, though it was a little cramped. But not a problem if you are using it as a home base. The beds and pillows are amazingly comfortable. I would stay again if I was in this area again.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank KjCross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014 via mobile

Pleasant staff and lobby area, but cramped and somewhat dingy room, rough towels, plastic cups, no free breakfast. For about the same amount of money, the Embassy Suites Hotels are a much nicer experience-- better linens, 2 rooms, free breakfast, afternoon snacks. I left wondering how Hilton Garden Inns fit in with the Hilton brand.

Stayed: August 2014
Thank denverista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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