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“proximity to the freeway, starbucks in the lobby and dunkin across the street”

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The Westin Waltham-Boston
Ranked #5 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 May 2014

stayed here for a few days for work. our company practically booked the entire hotel for a work event. the rooms were very comfortable, as is with any westin. but this one's newly renovated so it was even better. the bar staff were great and very accommodating. the only thing that bummed us out was the parking elevator. it was busted for all the 3 days that we were there. the morning and evening hike wasn't that bad except for the last day when we had luggage and we had to walk back to the lobby with our luggage because there was no way that we could have carried our luggage and work equipment up the flight of stairs. it was a huge hassle considering we were rushing to get to the airport for our morning flight. we barely made it! if the parking elevators are still broken when you get there be sure to give yourself 15 minutes before you have to leave. oh and, don't bother returning your room key when you checkout if you have a car in the lot, you'll need it to get out! silly me, forgot about that in the morning rush so had to wait until the front desk picked up the phone to let me out of the lot.

  • Stayed: May 2014, travelled on business
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Thank bazingga_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Manager at The Westin Waltham-Boston, responded to this reviewResponded 16 May 2014

Thanks for the feedback and the great tips for our future guests. We are working on the elevator and should have it up and running shortly. And, yes, keep those keys to exit the garage.

I'm glad you had a relaxing and productive visit! Looking forward to welcoming you back soon.

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505 - 511 of 529 reviews

Reviewed 12 May 2014

Minutes from Boston and on the Tech Corrider (Rte 128) this hotel is where you want to be, provided you enjoy being catered to and made to feel special. Super family-friendly. The beds are SO comfortable! It also offers a pool that the kids will absolutely love, well, I did too. Did I mention PET-FRIENDLY? How hard is it to find a nice hotel that will also take your pets??? Everything is sparkling clean, the staff are among the best in the business. If you find something to complain about, then I'm guessing you're just that kind of person who, for whatever reason, is never happy with anything :) Highly recommend.

Room Tip: There are no bad rooms. This hotel has seen to providing you with one of the best experiences of y...
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  • Stayed: March 2014, travelled with family
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1  Thank Annette D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Manager at The Westin Waltham-Boston, responded to this reviewResponded 16 May 2014

I travel with my pets all the time and I absolutely understand! (I also have the Westin bed at home...) Thanks for the great feedback - it goes a long way to hear the good things we are doing. Looking forward to welcoming you and the pets back soon. Cheers!

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Reviewed 12 May 2014

My stay at the Westin was enjoyable. They provide covered parking on a first-come first-serve basis, and the beds are extremely comfortable. I slept incredibly well during my stay.

Having said this, I do find some grievances with The Westin, given this is a nicer hotel. Like many non-budget accomodations, the Westin charges guests $5/day for WiFi access which felt a bit like being nickled and dimed. The room was not only quite small, but lacked a micro-fridge and a microwave. It did include a small fridge full to the brim with expensive in-room charge items.

The bathroom did not have an exhaust fan resulting in a very steamy experience after the shower. I also found the lobby restaurant to be overly priced for their offerings.

Room Tip: Ask for a second-floor room for quick access to the lobby and parking garage.
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  • Stayed: May 2014, travelled with friends
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Thank LostNotFound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Manager at The Westin Waltham-Boston, responded to this reviewResponded 27 May 2014

Thanks for your feedback! We celebrate the good and work to correct the bad. We will certainly look into your comments and see if improvements can be made. To keep you in the know, we will be fully renovating our restaurant and lobby lounge this summer! Along with that comes a new menu concept. Give our food another try on your next visit! I am glad you had a good nights rest on our Heavenly bed...!

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Reviewed 4 May 2014

We've stayed in the area a few times before we tried the Westin. While staff is friendly, peeling paint in bathroom, $15 to park in a suburban hotel and a charge for internet will be enough to keep us from coming back.

  • Stayed: May 2014, travelled with family
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1  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Manager at The Westin Waltham-Boston, responded to this reviewResponded 5 May 2014

Thank you for your feedback regarding your most recent stay. As we finalize our renovation, the bathrooms are the last piece of the hotel to be repainted and refreshed! You can look forward to those updates as they will be taking place this month. I hope the minimal charges for some of our amenities do not deter you from returning. We strive to provide a great experience and I’m thrilled you enjoyed your interactions with our amazing team members.

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Reviewed 27 April 2014

Stay for one night, The hotel is very clean and staff is very attentive. We had Breakfast Buffet and the food was fresh, omelettes made to order, plenty of choices. The one negative is the heating system was a little noisy.

  • Stayed: April 2014, travelled with family
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Thank PatCry2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, Manager at The Westin Waltham-Boston, responded to this reviewResponded 30 April 2014

Thank you so much for the kind words regarding your stay. It is great to hear that you enjoyed breakfast, the hotel and your time in Waltham. It is disappointing to learn of the noisy AC, we will certainly work to fix that for our future guests. We look forward to welcoming you back soon (maybe for more than one night!).

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Reviewed 27 April 2014

The beds are wonderful; the service was amazing. The staff were on it to do whatever they could to make me feel at home and looked after, such as remembering my name whenever they saw me, looking after the allergies I had to certain foods, I very much appreciated Ali in the restaurant, Jenna and Joy at the front desk and Ali at the valet station. There were many other staff too, I'm just not remembering their names.

  • Stayed: April 2014, travelled on business
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Thank Angel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, Manager at The Westin Waltham-Boston, responded to this reviewResponded 28 April 2014

Thank you for sharing these terrific comments. We’re glad you enjoyed your stay and our staff made your experience memorable. We look forward to welcoming you back soon.

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Reviewed 26 April 2014

Was there with a wedding party. We had five rooms and the experience was wonderful. Location was good for us due to activities in Weston. Front desk and housekeeping staffs were excellent, as well as everybody in the restaurant. Even got to meet Kathleen Gilbey, the general manager, and she was most gracious and welcoming. One very small negative was the garage could have used some tidying up, while we were there.

Overall a great experience and look forward to returning.

Jim T.

  • Stayed: April 2014, travelled with family
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1  Thank NSYountville_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian H, Manager at The Westin Waltham-Boston, responded to this reviewResponded 28 April 2014

We are thrilled to hear you enjoyed your stay and allowed us to be your “home base” during this special time. We’re extremely proud to provide four-diamond service in a scenic suburban setting, which we think is ideal for just such an occasion. Our entire team looks forward to welcoming you back for your next visit. Thank you.

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Additional Information about The Westin Waltham-Boston

Address: 70 3rd Ave, Waltham, MA 02451-7523
Phone Number:
Region: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Waltham
#5 Business Hotel in Waltham
#5 Romantic Hotel in Waltham
Price Range: £95 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Waltham-Boston 4*
Number of rooms: 351
Official Description (provided by the hotel):
The Westin Waltham Boston is located just 15 miles from downtown Boston. Our mirrored landmark offers the ultimate in suburban charm. Business travelers will find our location incredibly convenient with major corporate offices just one mile away. Our Waltham hotel provides easy access to Concord, Lexington, and Cambridge as well as a variety of great things to do in Waltham. ... more   less 
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Also Known As:
The Westin Waltham-Boston Hotel Waltham
Westin Waltham Boston
Waltham Westin

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