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Regency Inn and Suites West Springfield
Ranked #3 of 17 Hotels in West Springfield
Reviewed 22 July 2013

I have stayed there, twice in the past two weeks, The staff was top notch went far beyond their call of duty, Very clean rooms. Pool is very nice, quiet and affordable. The location is a bit weird, and you will look at it like.. Wait I walk on and see if I stay here. You may think of even walking away before going on.. Well my advise Do not let the location or look fool you.. This is the place to stay Bar none. You will not find a better place even those high end hotels can't touch this. Trust me you be glad you did!

Room Tip: if you want a bigger room ask for the J rooms
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  • Stayed: July 2013, travelled with family
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Thank JOhnDwilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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248 - 254 of 328 reviews

Reviewed 16 July 2013

Great location just around the corner from the Big E. Came for a horse show that my daughter was participating in. Very convenient. Older building but undergoing some construction (though we didn't hear any noise related to it). The rooms were spotless and very quiet. New, large television, but spotty internet service (but that happened to us all around the area).

  • Stayed: June 2013, travelled with family
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Thank goodboie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

Nice location friendly service definitely would stay again if I'm in that area! The rooms were clean pool was nice. Hot tub was clean and big enough for two! The breakfast was basic until I had the waffles! Definitely would recommend this place and would go to this one again if I'm ever in the area! The service was excellent and friendly definitely there to help if you needed extra towels and such at any time day or night. The people there definitely try to make you feel welcome!

  • Stayed: June 2013
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Thank heavenleigh1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

The Regency was alright. We stayed there while we went to Six Flags, which is only about 5 miles away. The parking is tight out in front of the motel. The lobby is inviting. There are several desktop computers available and fruit out for the taking. There is a continental breakfast available daily in the lobby starting at 7:30 until about 10:30. The breakfast offerings included: bagels, English muffins, hard-boiled eggs, waffles, and cereal. There are a few tables in the lobby and it does not take too long for those to fill up. We ended up going to the Friendly's up the road for breakfast. The first floor has a nice indoor pool. The gym equipment was a recumbent bike, elliptical, and a treadmill. One of the two snack machines was out of order. The ice machine worked. The stairs to the second floor (where our room was located) were steep and there was no elevator. Dragging our luggage up 15-20 steep stairs was not fun. The room was alright. The bathroom looked like it had recently been updated. It was a good size but the ceiling over the shower was peeling badly. The mattresses and linens were good. Wireless connections were available free. There was a microwave and fridge in the room, which was very convenient for restaurant leftovers.The room was comfortable and stayed cool. No issues with the air conditioning. It was a safe, no-hassle place to leave our stuff while we were out at attractions and a good place to sleep after our day exploring.. There is a small bookcase with some books you can borrow. The room ran about a hundred bucks a night, mostly because of it's fairly close proximity to Six Flags New England. Quiet area.

Room Tip: Request a first floor room to avoid dragging luggage up steep stairs to second floor.
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  • Stayed: July 2013, travelled with family
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Thank ptmd2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

Came for the horse show for first time. Had friends who stayed before but I never considered it. Finally tried for two rooms - connecting ones. Rooms were much larger than expected. Beds were very comfortable and housekeeper provided extra towels for pool and for room. Seen new fitness room, seemed too large for this small hotel. Some construction was going on. Management seemed very strict about keeping the place peaceful and heard telling the parents of the sports team to help control their kids who were out till late hours. We liked such policy that gave us a restful night. Breakfast was too crowded because of the sports team but we waited and came later. It is in a very convenient location for our show. We did book for two more shows this year. Recommend it.

  • Stayed: July 2013, travelled on business
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Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Place is run down, lobby no ac and a dump. Roms a little better. Their is an older manager who is nasty and feels he is doing you a favor allowing you to pay and stay at this dump. Rest of the staff is ok.

  • Stayed: July 2013, travelled with family
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3  Thank Hawks_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

This was our second stay, only because we were so happy with our first. We were attending an event at "The Big E" and it's right across the street. The staff is great - bends over backwards to please. Great breakfast & coffee and within short walk of great restaurants. We are "pre-booked" for June 2014 and looking forward to it!!!!

  • Stayed: June 2013
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1  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089-3705
Region: United States > Massachusetts > West Springfield
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in West Springfield
Price Range: £66 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield

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