My husband and I have stayed here twice during the Big-E, once in 2012, and again in 2013. We have already made our reservations for 2014. We own a few timeshares, and have gotten spoiled by having our own little apartment when we go away. We are therefore usually very disappointed when we have just a room. This was not the case with The Regency. The first year I booked it, I did it online. When we pulled up to the front of the building, I thought I had made a big mistake. It does not look like much from the outside, and I thought we were in for a rough couple of nights. The first thing that made me feel good was that we were shown to our room, rather than just told where it was. This was the first time I had experienced this, and it really is a nice touch. It makes you feel very welcome. The rooms are very large, they are spotless, and the tv's are all updated. However, the best thing about this hotel is the owner, BV, and how he makes you feel when you stay there. The first night we were there, we stopped and got a pizza on our way back from the fair. Little did we know that each night of the fair, BV provides dinner for anyone staying at the hotel. He chided us for getting the pizza, and said that no one in his hotel goes hungry. He knows that people get tired of fair food, so each night he offers something different for his customers to dine on. This was the first time I had seen this done, and it just shows how much he cares about his customers. The location is perfect, as you can walk right out the door, and down about a block, and you're at the gate of the fair.
I have recommended this to everyone I know, and as far as my husband and I are concerned, this is the only choice for the Big-E.
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- Also Known As:
- Regency Inn And Suites West Springfield Hotel West Springfield
- Regency West Springfield