The owner is rude and obnoxious! There extra hidden charges and they are unreal! Booked the room on the internet and had no idea of all the extra charges, when trying to discuss this with the owner he became insulting and could only scream and yell at me! Horrible horrible service, I have never been treated so badly in my life. Three large events in town, and the hotel was not even close to full....I guess that says it all....
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- Also Known As:
- Regency Inn And Suites West Springfield Hotel West Springfield
- Regency West Springfield