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Regency Inn and Suites West Springfield
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Reviews (331)
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Reviewed 28 June 2014

Loved staying here. Best hotel I've been by far when it comes to comfort and comfort and customer service. Beds were amazingly comfortable. Loved how quiet it was. Felt like the hotel was ours. Our romantic night swim was awesome. Thumbs up!!

  • Stayed: June 2014
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Thank Chezy29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

This is our second time staying for business. The hotel is still dated, but clean. The owners and staff were outstanding, always willing to go the extra mile. There is not a lot of extras, but for the money, it's a great place to stay.

Room Tip: There are several small eateries within walking distance.
  • Stayed: June 2014, travelled on business
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Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Friendly staff, clean rooms, very reasonably priced. The setup was a little weird, had to do a full circle of hallways to our room which was located right by a door that could've been keyed for entry. Also, I think a dude was casing our van in the parking lot...didn't say anything, but when we came back from dinner he was looking in another car & scampered in the lobby...I confronted him & he was nervous, but our van was fine...

  • Stayed: June 2014, travelled with friends
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Thank helpful60745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Everything was as expected from a high quality inn. The staff was very helpful and pleasant. I strongly recommend this hotel. Easy access to the Big-E fairgrounds... a short stroll is all there is. From I90 it is only a 7 mile drive.

  • Stayed: June 2014, travelled as a couple
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Thank Shirley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

I would highly recommend this hotel whenever you're in the area. It is very close to everything, the employees are helpful and polite. The rooms spacious, clean, and the bed felt brand new. The continental breakfast was great. One of the employees was cooking waffles for everyone! The owner even cooked supper for the hotel free! I wouldn't expect that but it was done for us. All in all a very comfortable stay!

Steve W

Room Tip: There all good!
  • Stayed: June 2014, travelled with friends
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Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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