I traveled to Springfield for the MAAC Basketball tournament in March 2012 and booked Candlewood at the last minute because all the hotels in downtown Springfield were completely full. The hotel is on a busy route and the exterior and lobby were not impressive. Upon entering, I was sure we would not have a good stay. But that thought quickly vanished.
The people at the front desk were very friendly and helpful. I left my sunglasses on the front desk while checking in and no sooner did I close the door to my room than the front desk lady arrived at the room to return them to me.
Our room had two double beds with a kitchenette that included a full sized refrigerator (wish I had known!), two burners, coffeemaker, kettle, microwave, dishwasher, toaster, etc. I found the bed comfortable. The small table and chairs were nice and it would have been great if we needed to eat a meal there. The bathroom was standard; the shower head in our room could be replaced, as it was a little flimsy. Everything was clean.
Although the pool is a little smaller than the picture indicates, it was perfect for us. The jacuzzi is on one side and is attached to the pool. Water flows back and forth, making the hot tub cool enough for young kids to enjoy and keeps the pool a pleasant temperature. The control for the jets is on the wall, and we were able to turn them on and off.
The little store was convenient when we needed juice or ginger ale for a tummy ache ASAP! The prices for snacks were a little unreasonable; since there's a refrigerator, better to just bring your own, as we did.
The smell on the way to the pool and sometimes in the elevator was awful. We all had to hold our breath while passing the laundering facilities. Something I found disturbing was that the housekeeping service knocked on our door soon after we arrived asking if everything was fine in the room. Perhaps this is how they operate, but I would prefer not to be disturbed; I can contact someone if I need something. Finally, the elevator was incredibly slow.
Next year the MAAC Tournament will be in Springfield again, and although I'd love to stay downtown and not have to drive to the arena, I definitely wouldn't mind staying at Candlewood again.
- Official Description (provided by the hotel):
- The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area. ... more less
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- Also Known As:
- Candlewood Hotel West Springfield
- Candlewood Suites West Springfield
- Candlewood West Springfield
- West Springfield Candlewood Suites