I stayed on 2/27/14 for two night the location is perfect its near easy access to and from the hwy 91. Front desk staff Nicole was great. Welcomed us with a smile and was able to answer all my question, Now housekeeping is a bit nasty rooms smelled like smoke towels had hair on them and furniture was damaged, during my check out i met a front desk manager/hotel manager Suesan and she was a bit bitter, very rude and not people friendly. over all id say my best part of my stay was checking in other then that this hotel could use a major upgrading on management and housekeeping.
- Official Description (provided by the hotel):
- The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area. ... more less
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- Also Known As:
- Candlewood Hotel West Springfield
- Candlewood Suites West Springfield
- Candlewood West Springfield
- West Springfield Candlewood Suites