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“we stayed in the handicap room wheelchair assessable” 2 of 5 bubbles
Review of Candlewood Suites

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Candlewood Suites
Ranked #8 of 17 Hotels in West Springfield
vt
1 review
“we stayed in the handicap room wheelchair assessable”
2 of 5 bubbles Reviewed 30 October 2009

In my opinion this hotel is not well equiped for wheel chairs my room was totally unsuitable for a wheelchair. i could not get into the bed room easily with the wheel chair and the bed sits too high could not get up on to the bed. the rest was tight with movability with the wheelchair the bathroom was suppose to be equiped for handicap but the shower had a bench seat for handicap the was placed right next to the sink and was not assesable to the wheelchair with out going right into the shower with the chair. And the shower head was placed 8ft away from the bench and placed 7ft up on the wall totally unreachable from the bench if you could get on it, then the bed was supose to be a queen but i think they are worng and it was a full size they showed me a double bed room and the bed was the same size. placement for all handicap stuff in the room was in adaquate. my pereonnal opinion is stay away from here if you are in wheelchair.

  • Stayed October 2009, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bobomidnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    52
    39
    16
    11
    14
See reviews for
44
24
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37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Westchester, NY
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 16 October 2009

We were there to visit our son who lives in VT. I had reserved a rollaway bed for the inition price of $81.60. They didn't honor that. They charged us an extra $20. The hotel is average, clean & located in a great area. For the price they should have breakfast included. Huge mall down the street. Many restaurants in the area. Front desk / staff we'ren't too friendly. There are other hotels in the area like the Hampton Inn that are the same price & much nicer.

  • Stayed June 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TravelPrincess9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boothbay Harbor, Maine
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 13 October 2009

The Candlewood Suites were nice, and the early evening and morning staff was helpful. I liked the candlewood cupboard. I didn't like the fact that the bedroom and living areas were not separated, and that we had to pay separately for breakfast. The late evening front desk clerk was TERRIBLE! Wish the pool hadn't been closed. No way to find information about hours either. Fitness center was small but okay...nothing special. I stayed at a different hotel a week before that cost $50 less, and was 50% better!

  • Stayed October 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank littlaitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upstate New York
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 22 September 2009

GREAT hotel, Wonderful suites... This place has it all!!! Everyroom is a suite room. Each room has a fully equipped kitchenette (full sized refrigerator, microwave, coffee pot, toaster, dishwasher, etc., one or more beds with a seperate bedroom (not all have this feature), full bath, iron & ironing board, flat screen tv... The hotel offers, indoor swimming pool, jacuzzi, laundry room, fitness room, mini grocery store & free movie rentals... There is no maid service (which I prefer - I do not like people coming into my room when I am not there) so you need to clean up after yourself & if you want clean towels or sheets you need to exchange them at the front desk, you also need to remove your own trash, but this hotel is worth the little extra work on your part. Very clean... Friendly staff!!!

  • Stayed July 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
White Plains, New York
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 August 2009

Large room with kitchenettes make it great for families with 1-2 kids. Close to Springfield and Six Flags (both about a 10 min drive). Nice pool, helpful staff. Was perfect for us as we were going to both the Springfield museums and Six Flags and it was a great bang for the buck all around. Brand new IHOP next door was the nicest/cleanest IHOP we have ever been to.

  • Stayed August 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nymiamiguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 25 August 2009

Clean, nice rooms with a smartly designed kitchen. Works great with a small grocery store in the lobby and lots of grocery stores in the area. Its not a palace, but it is the nicest hotel in the area.

  • Stayed August 2009, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank treeisme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoreline CT
Level Contributor
83 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 22 August 2009

I cashed in 2 reward nights with Holiday Inn for the Candlewood in West Springfield MA, we were going to six flags...The hotel was free with my points.
WHAT a suprise to find such a nice hotel. I have stayed at other Candlewood's, but this one BY FAR is the nicest. Full kitchen, seperate bedroom and huge bath. A nice pool and hot tub in the basement. The "cupboard" is totally handy, all sorts of snacks at a reasonable price. We scored discount tickets to six flags, and will get twirlled around tomorrow! I would recommend this hotel to anyone!!!!

  • Stayed August 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank daisy20071960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites

Property: Candlewood Suites
Address: 572 Riverdale St, West Springfield, MA 01089-4610
Phone Number:
Region: United States > Massachusetts > West Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 Hotels in West Springfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
The Candlewood Suites Hotel-West Springfield is conveniently located in Western Massachusetts at the crossroads I-91 and I-90 (Mass Pike). We are an all suite, extended stay hotel. Whether you are relocating or undergoing a construction project, and are looking for temporary lodging, we are the perfect place for your next stay and a great alternative to a corporate housing apartment. We offer a completely equipped full kitchen with microwave, stove top, dishwasher, disposal and a full size refrigerator with ice maker. Room amenities include coffee maker, iron with ironing board, hairdryer, clock radio, CD/DVD player and a 32 inch flat screen TV with 5 movie channels including HBO and Showtime, over-sized executive desk with free high-speed wire and wireless Internet access and two separate phone lines with voicemail. Borrow your favorites from our free DVD hotel library. Work off some stress in our complimentary nautilus center, then take a dip in our indoor pool or Jacuzzi. Enjoy the outdoors in our Gazebo with gas grill. To curb those late night cravings, visit the Candlewood Cupboard where you can purchase food and sundry items at value prices. Take advantage of our on site complimentary laundry facility. We are a pet friendly hotel. Whether your trip is for business or pleasure, our hotel can offer you the best value in the West Springfield/Springfield area. ... more   less 
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Also Known As:
Candlewood Hotel West Springfield
Candlewood Suites West Springfield
Candlewood West Springfield
West Springfield Candlewood Suites

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