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“2 night stay”

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Super 8 West Springfield/Route 5
Ranked #12 of 17 Hotels in West Springfield
Essex
1 review
“2 night stay”
Reviewed 5 June 2013

I return to Super 8 again and again because of the price. I can put up with less quality if I'm getting a good price.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Gwen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

Traveller rating
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    114
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    71
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Heartland Illinois
Level 6 Contributor
344 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 28 May 2013

The room was extremely small, did not even have a desk for our computer. The bathroom was very dirty on our arrival. Cleaning was much better after that. It was difficult to contact the desk at night to leave wake up calls, or if we had a problem. Construction workers were staying at the motel, and would hang around outside late at night making quite a bit of noise. We had to arrise early and this was a problem for us. We tried to call the desk with no answer. I got dressed went outside and asked them if they could be a little more quiet. They were for a short time, but then got very loud again. Lot of beer cans laying around outside in the morning and the motel employees did nothing to control the noise. The breakfast was standard for this chain but was not very well tended. Every single day, we had to ask for at least one item to be placed out which they had in stock but did not place out. This was not a matter of running out of an item, because the containers were not on the bar. I know they have some larger nice rooms, but ours was terrible. Would not stay there again for fear we would be in this room.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BearTrapTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these West Springfield hotels

Marion, Massachusetts
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2013

Truly unpleasant. The smell was overwhelming of smoke. Just being in the lobby stung the eyes. The room seemed better, but my daughter and I both woke up sick and our clothes smelled. I have no problems with cheap hotels, but this was just gross.

Room Tip: Do not choose a room hear unless you are a smoker without a sense of smell.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 West Springfield/Route 5

Property: Super 8 West Springfield/Route 5
Address: 1500 Riverdale St, West Springfield, MA 01089-4640
Phone Number:
Region: United States > Massachusetts > West Springfield
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in West Springfield
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 West Springfield/Route 5 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super Eight
West Springfield Super 8

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