We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hampton Inn West Springfield”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn West Springfield
Ranked #1 of 17 Hotels in West Springfield
Certificate of Excellence
Reviewed 18 December 2013

I travel on business to the area a few times per year and find this hotel to be convenient to where I'm going. Excellent selection of restaurants within walking distance. Hotel is clean and reasonable with easy access to interstates. Some shopping within walking distance as well. Perfect if you have to be in this part of that state.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (664)
Traveller rating
Traveller type
Time of year
Language

465 - 471 of 664 reviews

Reviewed 17 December 2013

My overall stay here at Hampton Inn, West Springfield Massachusetts was excellent.
Joe Bourque, maintenance, was very helpfull! I forgot my cell phone charger and asked if there was one available for me to borrow...Joe searched the entire hotel with no luck. He then went out to his car (in -2 degrees F below zero) and retrieved his personal charger for me to use.
Kathelyn Marcano, front desk clerk, was also very helpful. After checking in to my room, I noticed that my room was extremely cold, even though I set the room temp at 76 degrees F. Kathelyn helped troubleshoot the problem (a broken window) and then helped pack and move my things to a new room with a window fully intact.
Jaime Cepeda, front desk clerk, was also very helpfull. Jaime helped contact a taxi service for me in order for me to make an extremely important meeting.
The new room I was placed in was clean and comfortable.
I did have one negative experience...MANAGEMENT!!! Sharon Thompson, hotel manager, was very rude and inappropriate when it came to dealing with the broken window in my room.

I would definitely stay here again, just hope for no problems with your room!

Room Tip: Rooms in the middle of the hall are the quietest on all floors.
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank happyguest351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

Well located Hilton Facility off highway, clean, quiet, room furnishings quite adequate, satisfactory breakfast, internet worked well, facilities adequate, unobtrusive, competent staff. . No complaints.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

This hotel provided comfortable and convenient accommodations for us to enjoy a Thanksgiving family visit in the area. When we are in the area again, we would check in to the Hampton Inn again for sure. We were very pleased with room.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Brandon is a rescued former black lab guide dog that was making his first trip overnight with us and we needed a pet friendly hotel in this area. This was all we hoped for and more. We were able to park right next to the pass key only entrance door which was only three doors from our room, which was in excellent condition, and left in excellent condition.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

I only stayed one night but it was clean, comfortable, quiet and pleasant. The complimentary breakfast was quite nice and extremely convenient. Nice ambiance with the fire place lit also. Check in and out was very efficient and friendly. Will stay there again.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Diane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Hotel is conveniently located to several restaurants and stores. The hotel is obviously older. The lobby and dining area are nicely decorated however the room decoration is clearly an attempt to update an old room. Walls are VERY thin and any noise from room next door was audible.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Springfield
3.5 mi away
Hampton Inn & Suites Springfield/Downtown
3.5 mi away
Hilton Garden Inn Springfield
0.4 mi away
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
#5 of 17 in West Springfield
281 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Residence Inn West Springfield
Residence Inn West Springfield
#7 of 17 in West Springfield
227 reviews
2.6 mi away
Regency Inn and Suites West Springfield
Regency Inn and Suites West Spri...
#3 of 17 in West Springfield
328 reviews
1 mi away
Best Western Springfield West Inn
Best Western Springfield West In...
#2 of 17 in West Springfield
182 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn West Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Phone Number:
Region: United States > Massachusetts > West Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 17 Hotels in West Springfield
Price Range: £81 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, getaroom.com, TripOnline SA, HotelsClick, Ebookers, 5viajes2012 S.L. and Cancelon so you can book your Hampton Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing