The hotel is ok, by no means horrible but for the quality and reputation of Hampton it is not great. It needs a remodel, the hallways, elevators, and lobby are beat up and need a good cleaning. The staff is not very energetic as it takes forever to check in. The bed is very soft, springy and squeaky. If this is your first stay at a Hampton it would be your last.
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- Also Known As:
- Hampton Inn West Springfield Hotel West Springfield
- West Springfield Hampton Inn