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“Great family get away!” 4 of 5 bubbles
Review of Cape Point Hotel

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Cape Point Hotel
Ranked #5 of 20 Hotels in West Yarmouth
Westford, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great family get away!”
4 of 5 bubbles Reviewed 16 May 2014

We were so pleasantly surprised by this hotel. We enjoyed a room on the grassy side on the 1st floor just down the hall from the main desk. The pool was great (towel service at the front desk) and the hot tub was hot! For the last weekend of April vacation, it wasn't too crowded. Breakfast on site is great (very reasonable price) with a coffee cart just outside the door. Our room had a little extra space with a fold out couch which was helpful, nice flat screen TV and if the weather had been better, we would've enjoyed the patio area.

Room Tip: Specify whether you want the grassy side or the parking lot side.
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janester01886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
Thanks for the nice comments. We hope you are able to return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

Traveller rating
    143
    152
    88
    54
    34
See reviews for
201
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8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
North Attleboro, Massachusetts
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

This past Monday Kathy and I stayed at Cape Point again....The weather was beautiful... The pool was outstanding as always and the breakfast was great...The staff and other guests were friendly and helpful... we love it here.

Room Tip: First floor works for us
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
Thank You for such nice comments. Hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 May 2014

This is my second time coming to this hotel and i love it. Great service at front desk, price per night are great and everything including pool in this location is outstanding. My family and I
are proud to Stand and say there is no better HOTEL LIKE CAPE POINT.
franchesca Castro

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank franchescaCastro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
Thank You Hope to see you for your third visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericton, Canada
1 review
4 of 5 bubbles Reviewed 13 May 2014

Great spot for 8 guys to stay for a week golf trip. Centrally located close to Dunkin Donuts and resturants. Steve was excellent in providing a great suggestion of courses to play and made the golf trip smooth and easy. Rooms were great for two guys with gear on ground floor close to entrance so made things easy.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
Thank You for your comments. Hope to hear from you next year to book your golf trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumberland, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 April 2014

Recently stayed with my daughter and grand-daughters. We had a wonderful time from the time we checked in until the time we left. I can't say enough about how wonderful the staff was. Will stay again.

Room Tip: Choose first floor on opposite side of parking lot.
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
Thank You the staff loves to hear from our guest when they have done a good job.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stateof NY
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 27 April 2014

My husband and I have been coming to this hotel for over 20 years and at one point this was the only place we would stay, but I must admit we are trying other places. Pros- happy memories with children, grandchildren and as a couple. The indoor pool is warm and is enjoyed by all. Close to shopping and places to eat. Lower price, but you get what you pay. Cons--over the summer two of us -one adult and one child got glass in our feet at the indoor pool. We immediately reported it to the office and someone was sent to clean up the area. It is unfortunate that an inconsiderate guest did not follow the rules and brought a glass beer bottle into the pool area. It would have been nice if they cleaned up the broken glass or at least reported it. I asked to speak with a manager and left two messages and never received a call back. As a business owner, I find that unacceptable. The website states that all the beds are new, so maybe I haven't been in a room that was updated, but I have woken up many times with a stiff back. Although many of the rugs are new, they look dirty and smell. Guests can be rude and stomp around on the second floor and allow their children to run around yelling--unattended in the hallways. I have smelled smoke and reported it on several occasions. I understand this is a family hotel and kids r kids, but parents need to remember that there are other people sharing the space. There does appear to be new office staff. The two women who worked there in the past did not take any nonsense and supported keeping the hotel a safe, peaceful place for everyone to enjoy. I feel bad writing this review, but think it is only fair that other guests hear about different people 's experiences. I honestly don't know if we will be staying there again. I am hoping that things improve.

Room Tip: A few rooms smell moldy. If anyone has allergies I would suggest looking the room over prior to chec...
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  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank KandA2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 23 May 2014
I am very sorry if management did not get back to you regarding the glass in the pool area. Their must have been a miscommunication somewhere during that time. The Hotel is non smoking however if someone just steps outside and smokes the wind can blow it right back inside and it smells like someone smoking in the room or hotel.100% of the Hotel has new mattresses. Some guests want to buy them from us, some feel they are to firm. Beds are a tricky product for all Hotels.We do work hard to let guest know they have to be respectful of other guests, however when we do we sometimes get accused of being rude. Again thank you for your comments and I hope you will give us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these West Yarmouth hotels

East Bridgewater, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 25 April 2014 via mobile

This was your average hotel theme. Very basic room, no coffee maker, no microwave just a tiny fridge that smelled. Very nice indoor pool, nice temp and nice hot tub! Pretty koi pond. Room was clean though. Nice if on a budget, but not close to a beach. Don't think I'll be back again but overall was nice!

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank maxine34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
capepointcc, General Manager at Cape Point Hotel, responded to this review, 6 June 2014
Thanks for the comments. Regarding coffee and microwave, we do have 24 hour complimentary coffee in the lobby along with a microwave.As far as near the beach you are right and the difference in our rate versus Hotels on the beach reflect that. Thanks again for your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cape Point Hotel

Property: Cape Point Hotel
Address: 476 Route 28, Route 28, West Yarmouth, MA 02673-4841
Phone Number:
Region: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 20 Hotels in West Yarmouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cape Point Hotel 3*
Number of rooms: 116
Official Description (provided by the hotel):
Large inn with indoor and outdoor pools. ... more   less 
Reservation Options:
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Also Known As:
Hotel Cape Point
Cape Point West Yarmouth
Cape Point Hotel Cape Cod/West Yarmouth, MA

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