Hampton Inn went above and beyond to help us after a few things went wrong on our end.
First thing is my fiancee made the reservations But...at a Hampton Inn in Seekonk not Cape Cod. Oops...the Hampton Inn figured out our mistake and cancelled the incorrect reservation without penalty and got us a room. A little more expensive but that was our fault.
Second thing my fiancee forgot his suit for a wedding we were going to...one hour before the wedding! I called the front desk and explained the dilemma to the front desk associate, Cooper. He had me wait on hold while located a mens clothing store that was open on a Saturday morning at 9 am. Cooper found two and Cooper gave my fiancee directions of where they were located. He came back to the hotel within a half an hour with a brand new suit.
Third thing we could not find the place where the wedding/reception was being held. Went back to the Hampton Inn and they located the address and gave us directions. (We had the wrong town...oops).
On a scale from one to ten this Hampton Inn is a 10. The staff went above and beyond assistance. And the room was great and the bed was amazing. Clean, spacious and comfortable. Well worth the price!
- Official Description (provided by the hotel):
- As the newest of Cape Cod hotels, Hampton Inn Cape Cod welcomes you with a fabulous mix of amenities, including 'hot on the house' breakfast buffet, high-speed Internet access and state of the art 'jump start" fitness center, as well as an indoor and outdoor pool. Our combination of modern amenities and gracious guest rooms or suites make us the hotel of choice near Hyannis. In fact, we are the only Hampton Inn and Suites on the Cape, as well as the only hotel to be backed by Hampton Inn and Suites 100% satisfaction guarantee. ... more less
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- Also Known As:
- Hampton Inn And Suites Cape Cod - West Yarmouth Hotel West Yarmouth
- Hampton Inn West Yarmouth
- Hampton Inn And Suites Cape Cod - West Yarmouth MA