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Hampton Inn and Suites Cape Cod - West Yarmouth
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All reviewscape codfree shuttlecomplimentary breakfastshuttle serviceking suitenewer hotelexcellent hoteloatmealthe breakfast areaoutdoor poolthe hotel is cleanfresh fruithyannis areaoff seasonfront desk staffgreat place to stayroom was large
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Reviewed 31 August 2012

We stayed at the Hampton Inn in West Yarmouth on our first visit to Cape Cod this August. We planned our trip very late and to be honest there was not much choice of hotels available so we ended up booking this hotel mainly based on the many positive reviews. I have to be honest and say that the location on a busy road quite far from beach and equally far from town hence making it necessary to drive a car all the time to go here an there is not that appealing to us and West Yarmouth is not that appealing either. Other places like Dennis, Brewster etc. are much prettier and quaint. But having said that the hotel as such was a wonderful welcoming place to stay. They had really thought through what could be helpful to a traveller from selling microwave pop corn in the reception shop to offering a small selfservice laundry room. Lots of effort was put into the complimentary breakfast, which was in fact a massive buffet. The selection and ambition of the buffet is unfortunately not matched by the seating capacity and availability, which ruined the joy of the breakfast. They have an overflow capacity in the 'Nantucket room' I believe it was called, a big room which was probably usually a conference room. But sitting there in this bare room at a plastic table with neon light on you is not exactly what I call a cosy breakfast. Really a shame. Same time as our stay there was a wedding party. This meant that the crowd was even bigger in the breakfast room and as everyone in this party wanted a social time whist having breakfast rather than in and out (completely understandable) breakfast time was an awful experience for the rest of the hotel (also for the wedding guest I presume!). Staff tried their best but could not make up for this massive crowd of people wanting breakfast at the same time. It also meant that the buffet was completely ripped 15minutes before closing time, not to be restocked for the remaining hotel guests. I would think it could be considered to cater for larger groups in a different way as there were clearly other needs to be served. The room as such was great, very clean and super housekeeping every day. Bathroom was very clean and fresh as well. Wifi was great and fast. All staff were very helpful. All in all a nice hotel which provides excellent value for money.

  • Stayed: August 2012, travelled with family
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Thank NomadWays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012

This is a very nice hotel on Route 28 very close to downtown Hyaniss! The rooms are very clean and they try to get all the sand from the beach off the floor! The hotel shuttle service is great! they take to where ever you want in a 2 mile limit. This was a great hotel

Room Tip: On the weekend it is very busy!
  • Stayed: August 2012, travelled with family
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3  Thank cardtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

For the very best area of Yarmouth--to Hyannis, with Hyannis being somewhat busy---it was a pure delight to stay at the Hampton Inn/Suites here. As expected, a warm plate of cookies--white chocolate/cranberry were put out daily and the coffee -tea service is there 24/7. After a long day visiting the harbor, the beaches or the ferry back from Martha's Vineyard and Nantucket, it was like coming home to the Hampton.

Our room was plenty large, comfortable 2 queen beds and nice, roomy bath. Maid service was always helpful and no request was too large or too small. These folks go above and beyond in hospitality,

Even though the breakfast area was popular and crowded every day, the staff made sure that everyone was fed as the food choices would dwindle. They kept all well stocked and choices changed daily, so not a boring repetitious breakfast. Several evenings they showed outdoor movies with popcorn (at the pool area). Another night they had barbecue burgers and hot dogs outdoors. Also enjoyed making "S'Mores by the Pool." Very creative ways to entertain guests. A nice way to meet the other guests as well.

THe location here is key as it was close to many wonderful eateries and shops. You didn't have to fight the traffic into Hyannis if you weren't up to it. It was just about a mile to drive to a public beach. Their free shuttle bus was very convenient for trips to Hyannis and the ferry docks. So nice to not have to worry about parking in that very congested area.

Just have to say 4 nts here was a wise choice. In comparing price, it was less than some of the older, dated motels overlooking the ferry area and breakfast to boot ! But away from the crowd, to me it was the quiet and relaxation we sought.

  • Stayed: August 2012, travelled with family
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Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

I will start with the good by saying this hotel is very nice, new, and clean, and the staff is very friendly. At one point I went to gather an item from my room, which was being cleaned at the time. The maid shut the door and asked that I use my key to enter. This made us feel a little safer, since I had never been in a situation where this precaution was taken. The price can be very high for a Hampton Inn, but they can charge this because it is one of the nicer area hotels.

The only issues we had were as follows:

The lovely outdoor pool area opened a grill and bar that offered hamburgers and hot dogs, which would have been nice, but they ran out of hamburgers the night before, and hadn't restocked by 2:00 on a Saturday. The outdoor pool, itself, would have been lovely if someone periodically skimmed it. The indoor pool was a travesty. The are was very nice, but the hot tub was a strange color. The worst part was the pool. It was cloudy, but we didn't think much of it so my Husband and Baby Boy went in for a bit, and he was careful not to submerge the baby. When we got out, the baby cried for an hour, his eyes were very bright red, and his rash guard had white spots where it was "bleached out". He couldn't have had more than a small splash or rubbed his eyes, so I wasn't pleased. Finally, the first day of breakfast exceeded our expectations, but the Sunday breakfast was terrible. The oatmeal tasted like baking soda and the eggs had an overpowering flavor of salt. The consistency just wasn't there.

With everything being said, this is the only hotel I would consider in West Yarmouth, and would certainly stay there again.

  • Stayed: August 2012, travelled with family
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Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

Great property. Very new and clean and the staff is very friendly and outstanding. The rooms were spotless and comfortable. The pool areas, both in and out, were well kept and nice. The breakfast was hot and fresh with lots to choose from. Plus the property is very centrally located with great access to the cape if you can handle the crazy heavy traffic

  • Stayed: August 2012, travelled with family
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Thank cozdog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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