I booked this room on a website. When I arrived the check in, the staff was reasonable. The attendant gave me directions to room 148 but the keys to 142. When I went to exchange the key they informed me I was only booked for a single bed event though I specifically reserved a room with 2 beds and a kitchenette. They made the change, with a bit of an annoyed with me attitude, but the room they "upgraded" us to smelled like the most disgusting wet basement I've ever been in!!! I mean horrible! Then we used the bathroom and washed our hands and couldn't get the sink to drain. My husband went to the front desk to tell them we would not be staying at their disgusting hotel and without hesitation, the front desk clerk asked if we'd like to try a drier room. Really? If you KNOW the room is damp and have dry rooms available why would you subject a guest to that dampness???? Mortified. They refunded our money and we went where we should have started-- Cape Point hotel!
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- Also Known As:
- Yarmouth Hotel West Yarmouth
- Yarmouth Motel West
- Yarmouth Resort Cape Cod/West Yarmouth, MA