Stayed at the Cove for two nights with my family during February school vacation week. Resort was decent, but received a surprise a few days after returning home when a letter arrived notifying us that we were being charged $50 for a broken chair in our room.
After trading voice messages with the front desk manager, she informed me that housekeeping had noticed a broken chair the day before we checked out. I responded that there was no way we had incurred any damage to the room,and in fact had hardly used the kitchen table and chairs during our stay. It was either damaged before our arrivel or housekeeping had damaged the chair themselves.
I was furious that theyhad waited until after I had checked out and returned home before notifying me - even thought the alleged damage had been reported to them a day earlier.Suspiciously sounds like an easy way to scam customers. Wait until they are hours or days away from the resort so there is no recourse to dispute the matter!
STAY AWAY FROM THIS DIVE!!!!
- Official Description (provided by the hotel):
- Cape Cod's premiere resort warmly invites you and your family to experience the charm of New England. Stroll through the antique shops in the quaint villages of Cape Cod, walk among the dunes and sample some of the finest "Chowdah" Cape Cod has to offer. Whale watching, day trips to the famous islands of Martha's Vineyard and Nantucket, fishing, bike riding, sailing and quiet moments await you here on Cape Cod while staying at The Cove at Yarmouth ... more less
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- Also Known As:
- The Cove At Yarmouth Hotel West Yarmouth
- Cove At Yarmouth West
- Cove Ma Yarmouth
- Cove At Yarmouth Hotel West
- Cove Yarmouth
- The Cove At Yarmouth Cape Cod/West Yarmouth, MA