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“Hotel was a mistake” 1 of 5 bubbles
Review of Howard Johnson Inn Cape Cod Area

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Howard Johnson Inn Cape Cod Area
Ranked #20 of 20 Hotels in West Yarmouth
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311 reviews from our community

Traveller rating
    37
    49
    79
    46
    100
See reviews for
144
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9
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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  • English first
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  • Italian first
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English first
Charlotte, North Carolina
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 bubbles Reviewed 15 March 2014

I don't even know where to begin. My fiancee and I stayed here in July of 2012 and it was easily the worst hotel experience of our lives. Let it be known that we are very low maintenance and were never expecting this to be a five star hotel, however what we experienced was completely unacceptable. I guess we should have known right from the start. At check-in, the lady at the desk was incredibly rude, even though we were just asking if we could check in an hour early. Ultimately, our room was not even ready on time. Once we did enter our room, we were horrified. It was dark and musty, there were cigarette holes in the sheets, the AC didn't work and that was only the beginning. The shower curtain was comically short, causing the bathroom to overflow every time we took a shower. When we did call the front desk about our AC (we were of course given attitude again), they sent a repairman five hours later. We were in the shower when he arrived (with the door and deadbolt locked) so he then proceeded to open our deadbolt through our window and entered the room. We were horrified! On another note, all of the rooms face the pool and it is fairly loud at all times of the day so don't stay here if you're looking for quiet. Needless to say, we did write a complaint letter to Howard Johnson afterwards, but never were given the courtesy of a response. We will never be staying at a Howard Johnson again.

  • Stayed July 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank CMO816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holliston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 8 October 2013

booked the mystery hotel with 45% off room rates with Travelocity - you did not know what the hotel was until you booked it. Once I booked it got a confirmation it was Howard Johnsons.
the room was musty smelling, the tub leaked so the carpeting was always wet. the sheets were extremely old and stained, the fridge in the room was broken. The indoor pool was not clean nor was the hot tub-
very disappointing and would never go back-

  • Stayed October 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank DawnP_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these West Yarmouth hotels

Kilwinning, United Kingdom
1 review
4 of 5 bubbles Reviewed 3 September 2013

This hotel is good for someone travelling america on a budget. The staff were friendly and helped when needed. The room was clean, however the bed sheets did not stretch over the fit the large king sized bed. Overall this was the best thing to allow me to travel cape cod and not have to pay expensive rate whilst doing so!

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Clove92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Howard Johnson Inn Cape Cod Area

Property: Howard Johnson Inn Cape Cod Area
Address: 149 Route 28, West Yarmouth, MA 02673-4653
Phone Number:
Region: United States > Massachusetts > Cape Cod > West Yarmouth
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 20 Hotels in West Yarmouth
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Howard Johnson Inn Cape Cod Area 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Howard Johnson Inn Cape Cod Hotel West Yarmouth
Howard Johnson Cape Cod
Howard Johnson West Yarmouth
Howard Johnson Inn Cape Cod Area West Yarmouth, MA

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