I don't even know where to begin. My fiancee and I stayed here in July of 2012 and it was easily the worst hotel experience of our lives. Let it be known that we are very low maintenance and were never expecting this to be a five star hotel, however what we experienced was completely unacceptable. I guess we should have known right from the start. At check-in, the lady at the desk was incredibly rude, even though we were just asking if we could check in an hour early. Ultimately, our room was not even ready on time. Once we did enter our room, we were horrified. It was dark and musty, there were cigarette holes in the sheets, the AC didn't work and that was only the beginning. The shower curtain was comically short, causing the bathroom to overflow every time we took a shower. When we did call the front desk about our AC (we were of course given attitude again), they sent a repairman five hours later. We were in the shower when he arrived (with the door and deadbolt locked) so he then proceeded to open our deadbolt through our window and entered the room. We were horrified! On another note, all of the rooms face the pool and it is fairly loud at all times of the day so don't stay here if you're looking for quiet. Needless to say, we did write a complaint letter to Howard Johnson afterwards, but never were given the courtesy of a response. We will never be staying at a Howard Johnson again.
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- Also Known As:
- Howard Johnson Inn Cape Cod Hotel West Yarmouth
- Howard Johnson Cape Cod
- Howard Johnson West Yarmouth
- Howard Johnson Inn Cape Cod Area West Yarmouth, MA