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“Not a good experience”

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Westford Regency Inn
Ranked #3 of 3 Hotels in Westford
Rochester, New York
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Not a good experience”
1 of 5 bubbles Reviewed 23 June 2014 via mobile

I have stayed at this place before, it wasn't a good experience then either. The wall paper is coming off the walls, the room is making me sneeze, smells like mold. The roof obviously leaks as the wall paper and cracks in the walls show. The staff is nice, just the place that is a train wreck.

Won't make this mistake again.

Stayed June 2014, travelled on business
Helpful?
1 Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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434 reviews from our community

Traveller rating
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    31
    14
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • Russian first
  • Any
English first
Brockton, Massachusetts
1 review
4 of 5 bubbles Reviewed 19 June 2014

The Westford Regency Inn has proven to be a delightful home away from home. Each night after our meetings I have enjoyed the delightful and relaxing environment, the good service, and the relaxing pool and hot tub. This evening I was treated to the delightful hospitality of Clark;s Pub as Jessica greeted and seated us and Fernanda served our excellent meal. Fernanda was helpful and professional, providing true "service with a smile." i will surely return when i am in the area again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rookycooki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

It is a nice hotel, in a convenient location for business travelers needing to be in the area. The rooms are spacious and reasonably we'll appointed, and the service is good. Front desk staff got me into and out of my room quickly and with a smile. While it is pretty close to 495, I was not able to hear the highway from inside the hotel.

The rates are very competitive, but would be nice to get breakfast included, or be offered as an option. The food is pretty good, though, both breakfast in the cafe and dinner in the pub. While my first steak dinner was never cooked to my liking (medium rare) after 2 tries (medium well), the wait staff made up for the shortcoming in the kitchen.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_Stolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FAIRFIELD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

My husband and I travel extensively and The Westford Regency is, by far, the loveliest, most pleasant $125/night hotel that we have ever stayed in.
It's amenities are combined with old fashioned character...our room was immaculate, spacious, nicely stocked with all the comforts of home. The bath linens were lush and the bedding exceptional. The staff was polite and most helpful. When I requested late check out, I was cheerfully granted an extra hour. A bonus - real windows and screens! Our request for a quiet room had us on the 3rd floor - in the trees. We SO enjoyed that.
AAAAA+++++!!!!!

Room Tip: We requested a quiet room, and it was on the 3rd floor - in the trees! With REAL WINDOWS AND SCREEN...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank DENNIS P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

We were given the gift of the Presidential Suite on our wedding night by our friends. There were a few "extras" included. After checking in and going up to our floor, when we stepped off the elevator, we were met by Laquisha, who had a tray of fruit, cheeses and a bottle of wine prepared for us. She escorted us to our room with this gift that was part of our package. The room was absolutely fabulous and met all our expectations. The next morning, some family met us downstairs for the Sunday brunch. We were met again and served by Laquisha and Jessica, who provided us with lots of smiles and excellent service. The Sunday Brunch is incredible! We would not hesitate to stay or eat here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, Pennsylvania
1 review
5 of 5 bubbles Reviewed 5 June 2014

We had a group of friends gathered in Westford and we had a terrific dining experience at the restaurant. Great food and Melissa's service was truly outstanding. She was highly efficient and engaging and helped by providing advice about area activities, etc.

Thanks Melissa....made our evening most enjoyable!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amherst, Massachusetts
1 review
5 of 5 bubbles Reviewed 2 June 2014

We are a professional society and we held our annual technical symposium at the Westford Regency. It was a major plus for us to have all phases our event on one floor. Mary Stockwell (the events coordiantor) and the staff were very accomodating to our needs.

We had a vendor area set up one ballroom with food for breaks in the center of the room. The section of the ballroom that we used were very spacious and we fit in 16 vendor tables. We had lunch in another section of the ballroom. The two areas were screened off and the sound abatement was good.

The food at the lunch and breaks was very good. It had a wide arrange of selections that met our members varied dietary requirements.

The Concord Room was ideal for technical presentations with amphitheater style seating, comfortable arm chairs and desks with utilities built in.

Since our organization is spread amoungst the New England states, the central location of the Westford Regency was ideal for travel for all our attendees.

The Westford Regency will be high on our list for future meetings.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Vince C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westford Regency Inn

Property: Westford Regency Inn
Address: 219 Littleton Rd., Westford, MA 01886
Region: United States > Massachusetts > Westford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Westford
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Westford Regency Inn 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Westford Regency Hotel Westford

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