We had a great time! This was a spur of the moment trip on a Saturday afternoon in high season, so probably maximally crowded. However, the tubing park entry (separate from the ski area) was easy to find and the parking lot had plenty of room. 20-25 minutes' wait to get tubing passes, which was the most annoying part of the whole day, & you would think they would have staffed more than one window. However, once we got past that, everything was great. Between the wait for the lifts and the wait at the top, the kids averaged 1 trip down the tubing slope every 10 minutes. There is a wooden observation platform strategically placed between the two tubing hills. I read multiple reviews about rude personnel, but in my experience all the staff were quite nice, even when my 5-year-old accidentally let his tube go down the hill without him AND did the same thing with the replacement they gave him. My 10-year-old got reprimanded once, but he deserved it (walking across someone else's lane). For $30/person for 2 hours, I would say this is a fun "once in a while" treat. The lodge is located across the parking lot from the tube slope, so you really can't keep an eye on your kids from there. It was very crowded and not relaxing; we did not buy any food there, because the prices were not so good--$6 for a hot dog, $18 for a pizza. However, the bathrooms were reasonably clean.