I travel a lot, so it takes an extraordinary experience to impress me. This local property provides service levels equivalent to top tier hotels in Asia---and that's saying something. The attention to detail, the high level of training of the housekeepers and front desk staff, and even the morning breakfast were outstanding. The front desk staff were cordial and certainly went out of their way to accommodate, even the strangest request. The housekeepers, though from Nepal, were trained in English to respond back, when you asked, "How are you today?" And the food in the morning was the best I've had at a property of this level. The fruit was all ripe, the melon very sweet, and they even served a Residence equivalent of Eggs Florentine. If you could get them, when they first came out, they were pretty good. I judge a property by their morning fruit. Is it well-trimmed; is it ripe? Kudos to the kitchen staff for passing my tests with flying colors.
But by far, the most impressive aspect of this stay was the unexpected gift they had waiting for me, one night when we returned to the room. I had met the very effective and gracious General Manager Jennifer Hogan and given her a copy of one of my books. I had also mentioned that I was named USA TODAY's First Road Warrior of the Year in April. Jen went on the USATODAY.com website and read the article about me, then went out and bought all of my favorite things from the article, including San Pellegrino sparkling water, Kind bars, rice cakes, and dried fruit. No wonder her staff has such attention to detail; she is the optimum role model. We are checking out this AM and I am sorry to leave.
I highly recommend this hotel to all who are looking for for a restful night's sleep at a hotel where you will definitely feel taken care of.
- Official Description (provided by the hotel):
- At the Residence Inn Boston Westford hotel, we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our extended-stay Westford, MA hotel is two minutes from Nashoba Valley Ski Area and Kimball Farm. Gibbet Hill, Groton, and Lowell are all just ten minutes away, and downtown Boston, just forty. Start each day at our Westford hotel with a complimentary full hot breakfast buffet. Enjoy separate living and sleeping areas with plenty of space for relaxing, entertaining, or business. Get productive with complimentary wireless Internet access and a large desk. Make yourself at home in front of a 37" flat-screen TV. Cook a meal in the full kitchen, featuring a stove, refrigerator, microwave, dishwasher, and more. Relax in our pool and heated spa, or on our Sport Court®. Unwind with our evening manager's reception or weekly BBQ. Few Westford hotels can match our service "so memorable." ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, getaroom.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Residence Inn Boston Westford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Boston Westford Hotel Westford
- Residence Inn Westford
- Westford Residence Inn