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“Very Good Customer Experience”

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Residence Inn Boston Westford
Ranked #2 of 3 Hotels in Westford
Certificate of Excellence
Reviewed 31 December 2013

Greeted by a professional staff that seemed genuinely concerned about our stay. Almost everyone was very helpful, and appeared to be well trained. I'd happily stay at this hotel again...great for families looking to make the most of their New England vacation! Also, breakfast was included and well worth it...

  • Stayed: December 2013, travelled with family
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Thank Joshuaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 - 110 of 167 reviews

Reviewed 27 December 2013

Stayed here for 4 nights and enjoyed it. I shared a two bedroom suite. It had a living room and kitchen and the two bedrooms on each side. Each bedroom had a door you could close with a bed and bathroom. The bed was very comfortable. The hotel itself was nice. It had tennis courts and a pool. The breakfast was very good and so were the people working that area.

  • Stayed: September 2013, travelled on business
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Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013 via mobile

The room is big, and has a kitchen inside.
offer free breakfast, and self made coffee.
there is an outdoor swimming pool and a gym.
overall i would say it is a nice hotel than i would like to recommend to others.

  • Stayed: December 2012
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Thank ping_f_zhang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer H, General Manager at Residence Inn Boston Westford, responded to this reviewResponded 19 November 2013

Thank you for your thoughtful comments regarding your stay with us at the Residence Inn Westford. Our spacious Studio, One and Two Bedroom Suites have always been a favorite among our guests. As well as our bountiful complimentary daily hot breakfast buffet served by our amazing staff Vlasta, Linda, Rose, Barbara, Cindy and Rich! Our INDOOR pool, hot tub and on-site gym are other great amenities our guests love. We look forward to seeing you again when you are in the Westford area!

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Reviewed 1 October 2013

We travelled from Boston to the Concord and Lexington area Åland stayed here for two nights. Staff were very good - we had a small problem with the fridge freeze in the room but were moved without any fuss to another room. Breakfasts were very good and we're agree at start to the day. Plenty of information on things to do. Rooms were very clean and comfortable. I would recommend this Hotel.

  • Stayed: September 2013, travelled as a couple
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1  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer H, General Manager at Residence Inn Boston Westford, responded to this reviewResponded 3 October 2013

Thank you very much for taking the time to share your comments regarding your recent stay with us in September. We hope you and your family enjoyed your time visiting the Westford/Concord/Lexington area. Thank you for choosing the Residence Inn for your accommodations and I am happy to hear that you were pleased with our Staff's level of service and amenities we offered such as our Complimentary Hot Buffet Breakfast. Our satisfaction ranking of 90%, the HIGHEST in the Westford Market is an indication of the care and concern we give to our guests. Again, thank you for sharing your feedback on Trip Advisor and we look forward to seeing you again soon when you travel to Westford!

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Reviewed 28 September 2013 via mobile

I will start this review by stating I am very picky and have high standards when staying at hotels.

With that said this has been one of the few hotels I've been able to rate a 5 across the board. I've stayed a 5 Star hotels costing over $300 a night that offered less amenities and less personalization than this hotel.

I arrived and was greeted pleasantly with lemonade and cookies. My room was ready, clean and much larger than I anticipated. Inside the room were all they amenities I would need to make dinner (even a package of microwavable popcorn). In room WIFI was included, along with a full breakfast buffet (not just a continental). The room had a nice LCD TV with HDMI inputs and a clock radio with an iPhone charger. The pool and hot tub were large and clean, and there was even a basketball court with rubber surface.

Plenty to do in the area to keep you busy, including several PYO orchards and farms. Would recommend to anyone staying in the area.

  • Stayed: September 2013
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Thank Bubbakanush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

Residence Inn by Marriott is located in a convenient location for business stays as many IT companies are at a walkable distance. But the place is far away from Boston city and difficult to commute unless you have a car. The rooms (actually studios) are spacious and the beds are very comfortable. Staff in the front-desk and the restaurant are very helpful and friendly. The complimentary breakfast has good choices, but the complimentary dinner could be better.

  • Stayed: September 2013, travelled on business
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Thank raghubhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

This is a very clean, modern Residence Inn in a very good location. Staff was very personable, friendly and helpful. Lots of shopping nearby. A good breakfast...coffee was much better than I have found at other Marriott breakfasts. I would definitely stay here again

Stayed: September 2013, travelled as a couple
Thank NewYorktravelers50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Boston Westford

Address: 7 Lan Dr, Westford, MA 01886-3538
Region: United States > Massachusetts > Westford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Westford
Price Range: £108 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westford 3*
Number of rooms: 108
Official Description (provided by the hotel):
At the Residence Inn Boston Westford hotel, we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our extended-stay Westford, MA hotel is two minutes from Nashoba Valley Ski Area and Kimball Farm. Gibbet Hill, Groton, and Lowell are all just ten minutes away, and downtown Boston, just forty. Start each day at our Westford hotel with a complimentary full hot breakfast buffet. Enjoy separate living and sleeping areas with plenty of space for relaxing, entertaining, or business. Get productive with complimentary wireless Internet access and a large desk. Make yourself at home in front of a 37" flat-screen TV. Cook a meal in the full kitchen, featuring a stove, refrigerator, microwave, dishwasher, and more. Relax in our pool and heated spa, or on our Sport Court®. Unwind with our evening manager's reception or weekly BBQ. Few Westford hotels can match our service "so memorable." ... more   less 
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Also Known As:
Residence Inn Boston Westford Hotel Westford
Residence Inn Westford
Westford Residence Inn

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