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“Love their beds and pillows” 5 of 5 bubbles
Review of Hampton Inn & Suites Westford - Chelmsford

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Hampton Inn & Suites Westford - Chelmsford
Ranked #1 of 3 Hotels in Westford
Certificate of Excellence
1 review
“Love their beds and pillows”
5 of 5 bubbles Reviewed 12 May 2014

We had a queen bed in our room and we had more than enough space to place our belongings. There were more than enough towels for the both of us which was nice considering I typically use at least two big body towels after I shower. I would recommend however not leaving on the air conditioner like I did all night. I turned it on and with Spring pollen flying around I think the vents brought in all the pollen and I woke up with tears dripping down my face and unable to breathe (but I can't blame the hotel for this one; I should've turned it off before going to bed). The man who booked our room, Jay, was very courteous and pleasurable to work with to make sure we had the best experience possible. He made sure to let us know we could check in early the day of as long as we double checked the morning of our stay. When we arrived to check in, we were given the option to stay on the floor of our choosing which was a very nice touch! Hampton Inn has the best beds and pillows of any hotel I have every stayed at!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melissa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 13 May 2014
Dear Melissa,

We are pleased that you enjoyed your recent stay at our Hampton Inn & Suites. Thank you for taking the time to recognize Jay for providing you with such memorable service. He prides himself on taking care of our guest's. I will share your comments with him and the rest of our team. We hope to have your stay with us again! Kindest Regards, Cheryl Prentiss, General Manager.
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476 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Suffolk, United States
1 review
5 of 5 bubbles Reviewed 6 May 2014

We who stayed at this location had a wonderful time. Everything was fresh, friendly and very well kept. Staff made everyone feel very welcomed. Definitely would recommend this facility for either overnight stay or a short get away.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Phillip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 13 May 2014
Dear Phillip,

We are pleased that our Hampton Inn & Suites was able to be part of providing a memorable experience during this special family event. Thank you for taking the time to refer our hotel to other travelers. We appreciate it! Kindest Regards, Cheryl Prentiss, General Manager.
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Hinsdale, United States
1 review
5 of 5 bubbles Reviewed 6 May 2014

Always check for a Hampton Inn in the area when I travel. Love the beds, they are so comfortable and the rooms are always clean. The continental breakfast is always a treat! I know I can always count on a good experience when I stay at a Hampton Inn.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Janice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 13 May 2014
Dear Janice,

Thank you for your loyal patronage to our Brand. We value your business and look forward to providing you with a good night’s rest again real soon! Kindest Regards, Cheryl Prentiss, General Manger.
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Houston, United States
1 review
2 of 5 bubbles Reviewed 5 May 2014

Hampton indicates there is a fitness center on the property. What is on the property is a small room with two treadmills. That's it. If the website indicated they had two treadmills, that would be an honest and accurate description. Calling two treadmills in a small room a fitness center is deceptive at best.

Stayed April 2014, travelled on business
Review collected in partnership with Hampton

Helpful?
Thank Jay Gerald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 6 May 2014
Dear Jay-thank you for the constructive feedback regarding our hotel. I apologize that you were disappointed with our fitness amenities as we do strive to meet and exceed our guest’s needs through not only our customer service but also our product. We are sorry for any confusion you experienced and will keep your comments in mind as we revisit our website content. Kindest Regards, Cheryl Prentiss, General Manager.
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Sutton, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 May 2014

Overall great experience, little disappointed that there were candy wrappers behind the drapes in the room upon arrival but other than that very clean and excellent service. Would definitely recommend this hotel to anyone needing upscale accommodations.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Irene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 5 May 2014
Dear Irene-Thank you for choosing our Hampton Inn and Suites for your recent visit to Westford, MA. We appreciate both the positive and constructive feedback that you provided to our team. We hope that we will have the opportunity to serve you again when traveling back to the area! Kindest Regards, Cheryl Prentiss, General Manager.
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Old Town, United States
1 review
5 of 5 bubbles Reviewed 28 April 2014

This wasn't a planned stop, but I am so glad that we did stop. I have never stayed with this brand before and I am glad to say that I have added another trusted brand. From the time we walked through the doors, we were treated exceptionally by the staff. The beds are very comfortable. I always have problems sleeping in hotes, nope not this night. Slept like a baby. I high recommend that you stay with this hotel if you ever have the option.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Linda J O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 5 May 2014
Dear Linda-iThank you so much for taking the time to alert other travelers about the positive experience you had at our Hampton Inn & Suites. Referrals such as yours are the biggest compliment you can give our team and we appreciate it. Kindest Regards, Cheryl Prentiss, General Manager.
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Bangalore, India
1 review
5 of 5 bubbles Reviewed 25 April 2014

I stayed here in this hotel as a part of my Bussiness vist to US. The hotel rooms are very neat, spacious. The complimentary breakfast has huge varities to choose from. The service is good, staff are helpfull. Other aminities like fitness room, pool, laundry are also great. All in all value for money

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ananth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 5 May 2014
Dear Ananth-Thank you for choosing our Hampton Inn & Suites for your recent stay in Westford. We are pleased that our hotel met all your needs and that you enjoyed your stay. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Westford - Chelmsford

Property: Hampton Inn & Suites Westford - Chelmsford
Address: 9 Nixon Rd, Westford, MA 01886-3142
Phone Number:
Region: United States > Massachusetts > Westford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westford
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Westford - Chelmsford 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Hampton Inn & Suites® Westford Chelmsford hotel is a great vacation retreat, whether it's sunny or snowing. Our Westford, MA hotel is just two miles from the Nashoba Valley Ski Area – home to excellent skiing and snowboarding in the winter, and great live music, sports, and events all summer long. Our Westford hotel is also minutes from Kimball Farm, with its driving range, mini golf, bumper boats, country store, and legendary ice cream. We're close to pro and college sports at Tsongas Arena, as well as theatre and concerts at Lowell Memorial Auditorium. Groton School and Lawrence Academy, two of the best college prep schools in the country, are also just a short drive away. Visiting for business? Westford Technology Park – and all of the businesses on Technology Park Drive – are within a half mile of our hotel. Our Westford Hampton Inn & Suites is convenient for visits to Nagog Park, IBM, Juniper Networks, Tyco, and many other key business destinations. Few Westford hotels can match our friendliness and attention to detail, so why not book a room today! ... more   less 
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Also Known As:
Hampton Inn And Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford Hotel Westford
Hampton Inn Westford
Westford Hampton Inn

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