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“Great place” 4 of 5 bubbles
Review of Hampton Inn & Suites Westford - Chelmsford

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Hampton Inn & Suites Westford - Chelmsford
Ranked #1 of 3 Hotels in Westford
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place”
4 of 5 bubbles Reviewed 19 July 2014 via mobile

Easy, clean, good size suite -
we had a king suite with pull out couch. Needed a place to stay while home being renovated. Great breakfast, clean pool. Nice staff, helpful. Would stay again and will direct friends and family to stay when we can't fit them in our house.

Stayed July 2014
Helpful?
Thank Doug O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 20 July 2014
Dear Doug-Thank you so much for your recent review of our Hampton Inn & Suites on tripadvisor. We value your positive feedback and appreciate you sharing your comments with other travelers. Referrals to your friends and family are the best compliments we could receive! Kindest Regards, Cheryl Prentiss, General Manager.
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479 reviews from our community

Traveller rating
    234
    160
    60
    12
    13
See reviews for
170
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lynn, United States
1 review
5 of 5 bubbles Reviewed 16 July 2014

We had about 63 rooms for a wedding in Groton, MA we were very pleased from check-in to check-out. Very clean hotel, staff was very friendly and helpful. I went through Danielle Rico to block and she did a wonderful job. We rented the room off the lobby and our guests enjoyed after wedding party. Can't say enough about the hotel.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Review collected in partnership with Hampton

Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 18 July 2014
Dear Kevin-Congratulations! We were delighted that our Hampton Inn & Suites could be part of your special day. Thank you for taking the time to share your memorable experience with others and to recognize one of our valued team members Danielle. I will share your comments with her and the rest of the team. We hope to see you and your family again for additional family events. Kindest Regards, Cheryl Prentiss, General Manager.
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Westford/Chelmsford, United States
1 review
5 of 5 bubbles Reviewed 14 July 2014

Our kids had a lacrosse tournament in the area and their teams chose to stay at the Hampton Inn. We were pleasantly surprised by how clean and well managed the hotel was. Adults and kids were happy with the facilities and service. Despite being fully booked with families, the hotel found time to handle all requests and the hotel was quiet. I would recommend this branch to anyone.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Pat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 17 July 2014
Dear Pat-thank you for your recent review regarding our Hampton Inn & Suites. We are thrilled that our team was able to provide you and your family with an enjoyable, hospitable experience despite the high level of occupancy in the hotel. We hope to see you during the next tournament! Kindest Regards, Cheryl Prentiss, General Manager.
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed 8 July 2014

Would stay there again with no problem, very clean, very nice wait staff except the one cleaning up after breakfast, try to get there early because she will push you out of the way to start to clean up. Overall experience very positive

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank johnsrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 17 July 2014
Dear John-I would like to apologize for the negative experience you encountered during our On The House Hot Breakfast Buffet. We appreciate your constructive feedback and will use it in a training manner to ensure that our team is providing the highest level of service to all of our guests at all times. We hope to have the opportunity to serve you again in the future! Kindest Regards, Cheryl Prentiss, General Manager.
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Austinburg
1 review
5 of 5 bubbles Reviewed 6 July 2014

We like to stay in Hampton Hotels because we have hot had any bad experience so far. Hotels stuff very friendly and polite, rooms very clean and comfortable, beds are good, nice service, good breakfast area and good mill quality.

Room Tip: Good hotel, Definitely advise stay in there.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shakhriyar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 7 July 2014
Dear Frequent Traveler-We are pleased that our Hampton Brand continues to provide you with the clean, comfortable, hospitable accommodations that you have come to expect. We pride ourselves on creating memorable moments for our guest's and look forward to your return visit! Kindest Regards, Cheryl Prentiss, General Manager.
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Waverly, PA
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

Excellent Hampton Inn in superior condition with friendly, well-trained staff. Breakfast was well-stocked and area kept clean. Nice carpet, decor. Great for families but would also stay here on business if travelling through the area. Highly recommend.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank smmphd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 7 July 2014
Dear Valued Guest-thank you so much for posting your positive review regarding our Hampton Inn & Suites. We are very pleased that you were so satisfied with your stay and that you would stay with us again. We appreciate your referral and look forward to your return visit! Kindest Regards, Cheryl Prentiss, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
King City, Canada
Level Contributor
11 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 5 July 2014

Clean sheets and bedcoverings everyday. Helpful staff, easy access for wheelchair user. Breakfast, while not inspired was not bad. Hotel could not accommodate our next visit, so made a reservation for us at a neighbouring hotel. Easy parking, convenient to elevators. Internet easy to access.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Susan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl P, General Manager at Hampton Inn & Suites Westford - Chelmsford, responded to this review, 6 July 2014
Dear Valued Guest-thank you for choosing our Hampton Inn & Suites for your recent visit to the Westford area. I am sorry that we were unable to accommodate your next visit but hope you will be able to stay with us again real soon. Kindest Regards, Cheryl Prentiss, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Westford - Chelmsford

Property: Hampton Inn & Suites Westford - Chelmsford
Address: 9 Nixon Rd, Westford, MA 01886-3142
Phone Number:
Region: United States > Massachusetts > Westford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westford
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Westford - Chelmsford 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Hampton Inn & Suites® Westford Chelmsford hotel is a great vacation retreat, whether it's sunny or snowing. Our Westford, MA hotel is just two miles from the Nashoba Valley Ski Area – home to excellent skiing and snowboarding in the winter, and great live music, sports, and events all summer long. Our Westford hotel is also minutes from Kimball Farm, with its driving range, mini golf, bumper boats, country store, and legendary ice cream. We're close to pro and college sports at Tsongas Arena, as well as theatre and concerts at Lowell Memorial Auditorium. Groton School and Lawrence Academy, two of the best college prep schools in the country, are also just a short drive away. Visiting for business? Westford Technology Park – and all of the businesses on Technology Park Drive – are within a half mile of our hotel. Our Westford Hampton Inn & Suites is convenient for visits to Nagog Park, IBM, Juniper Networks, Tyco, and many other key business destinations. Few Westford hotels can match our friendliness and attention to detail, so why not book a room today! ... more   less 
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Also Known As:
Hampton Inn And Suites Westford - Chelmsford
Hampton Inn & Suites Westford - Chelmsford Hotel Westford
Hampton Inn Westford
Westford Hampton Inn

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