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“Setting good, motel room awful”

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Berkshire Hills Country Inn
Ranked #7 of 13 Hotels in Williamstown
Bristol, RI
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Setting good, motel room awful”
2 of 5 bubbles Reviewed 23 July 2008

The setting of this motel was pretty, pool was nice, breakfast OK (cereal, coffee, buns).
The room was substandard motel issue. Bathroom tiny and very out of date. Towels (small and thin) wouldn't dry, it was so damp. Ceiling was fake panels coming off in spots. Experience was tolerable only because the other amenities were nice & the people running it were nice, but would not go back.

  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Georgina76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
    111
    68
    15
    13
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 July 2008

Expedia's site claimed there were no rooms available at the Berkshire Hills Motel but their prices were good and the reviews very favorable so I decided to take a chance and just call them to inquire for myself...I'm so glad I did! They did have a room available and our stay was perfect. Clean, comfortable rooms and Jill and Mark were very helpful and personable. They both took time to answer our questions and told us some history of the area. Their restaurant recommendations were fantastic! The Adirondack chairs they have set up near the babbling brook that runs behind the hotel was so enticing we bought a bottle of wine so we could enjoy a glass while relaxing there. And the light breakfast on the deck was perfect! It was hard to keep in mind the Berkshire Hills Motel is just that...a motel. It is so quaint and friendly you feel you are staying in a country inn. We will definitely stay there again!

  • Liked — The relaxing setting.
  • Disliked — The rooms were slightly dated but very neat and clean
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank RoseIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 13 July 2008

We were looking for someplace to stay near Williams College and this place was perfect. Comfy albeit older style rooms. The bathroom was immaculate and the rooms smelled like eucalyptus. Jill was friendly and helpful. She had fresh picked raspberries to share with us for breakfast and was knowledgeable about the area. We need to be back in the Berkshires again this summer and will stay there. We recommended the motel to other families dropping kids off for the various summer programs at Williams College.

  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank 4goingawayagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
1 review
5 of 5 bubbles Reviewed 2 July 2008

We have been coming to the Berkshire Hills Hotel in the summer for the last several years. It has consistently been a great experience.
The owners, Mark and Jill, are very welcoming and they are attentive to any questions we have about all the events that take place in the area.

Our room is always fresh and clean, with fresh sheets, towels, etc. and stocked with shampoo, lotions, and other goodies. The free breakfast buffet is quite extensive, and allows one to eat at the motel and then be on their way for the day. Very handy for people who want to get a quick start to their day, and not have to go searching for a breakfast restaurant.

It's a great place to relax and enjoy the low-key atmosphere. We enjoy it so much that we come up twice each summer, once in early summer and once in August!

  • Liked — quiet and comfortable setting
  • Disliked — no complaints
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happytravelers008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
earth
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 February 2008

My wife and I stayed here when we went skiing at Jiminy Peak. The Berkshire Hills Motel was perfect for what we were looking for:

-- close to the ski slopes (15 minutes drive)

-- very clean rooms (everything was very clean)

-- reasonable price (their rates are amazing)

Other Points

-- very friendly owners (this is an owner operated place)

-- the breakfast was nice

-- you can get discounted ski lift-ticket passes from them.

The two negatives were that the wireless internet did not work well when we were there and the driveway was *extremely* slippery and should have been salted.

  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kayearth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 November 2007

When my wife and I travel overseas, we stay in B&B's whenever we can because we enjoy personal contact with folks from other countries. I often think of the serene, breath-taking Bershires as another country since I have always lived in big cities. And so we return time and again to the Berkshire Hills Motel to have personal contact with the very friendly owners, Jill and Mark.

During our last stay they loaned us binoculars with which to better view the football game; carefully cleaned the room of our traveling companions ahead of time to insure the removal of any feather items to which our friend could be allergic; had no problem with our late arrival; spent time with us and the other guests at breakfast answering all of our questions about local goings-on; and generally took care of any issue that arose with courtesy and friendliness.

Furthermore, they have maintained this quaint motel with its babbling brook, gazebos, and swimming pool in excellent fashion and the wireless internet connection is a great added convenience. The rooms are always clean and fresh. My only complaint is that along with the cold breakfast buffet, I wish Mark would cook up some eggs.

  • Liked — Friendliness of owners
  • Disliked — No eggs for breakfast
  • Stayed November 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank GolferFromPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, England
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 5 December 2006

We stayed at the Berkshire 2nd October 06 with friends. It was a pleasant and quiet motel close by a little stream. Our rooms were clean and comfortable. The only improvement needed is to the breakfast which was cold. There was a fair selection of cereals and bread and a toaster but no eggs or other hot food. A nice place to stay.

  • Stayed November 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berkshire Hills Country Inn

Property: Berkshire Hills Country Inn
Address: 1146 Cold Spring Rd, Williamstown, MA 01267-2736
Phone Number:
Region: United States > Massachusetts > Berkshires > Williamstown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Williamstown
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Berkshire Hills Country Inn 2.5*
Number of rooms: 21
Official Description (provided by the hotel):
Stay on the Scenic Side of Beautiful Williamstown. Cozy accommodations, bountiful breakfast buffet included, family friendly, secluded outdoor pool bordering brooks. Near: 3 World Class Museums, Williams College, skiing, hiking, shopping,so much to see and do. ... more   less 
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Also Known As:
Berkshire Hills Hotel Williamstown

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