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“Birthday Getaway”
Review of The Orchards Hotel

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The Orchards Hotel
Ranked #5 of 13 Hotels in Williamstown
Reviewed 26 February 2013

What a great find!! A getaway for my birthday to the Orchards Hotel was perfect. Our room was very comfortable and loved the gas fireplace after cold day of photo taking. The staff were all very friendly and pleasant. We went out for some sunset photos and when we arrived back to the room the staff had brought a platter of an array of cheeses, crackers, and fruit along with a bottle of wine for my birthday. Thank you for such attention to details! We will be back in the fall.

  • Stayed: February 2013, travelled as a couple
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2  Thank iclemeno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 28 February 2013

Happy Birthday once again! It was our pleasure to help make your birthday special. There's nothing quite like a warm comfortable evening with a fireplace to enhance the ambiance. Thanks for choosing to stay at the Orchards. We will look forward to seeing you again in the fall!

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265 - 271 of 469 reviews

Reviewed 24 February 2013

What a wonderful hotel. The customer service was fantastic.
We came to visit Williams for our daughter, but will be back for a romantic getaway...for sure. There was good room for us and the kids and we loved the double sinks, room space and charm of the appointments in the room.
We had Sunday dinner at the Gala and although the food was good, however, the service and meal were not as fine as the reputation led us to believe. We had breakfast there as well and that was better, especially the excellent service. We would definitely consider going to the restaurant again, however, I think there are other Williamstown haunts for us to discover.

  • Stayed: February 2013, travelled with family
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3  Thank Melissa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 26 February 2013

As the Father of Williams College alum it is always a treat for me to have new potential EPHS stay with us at the Orchards. We are a especially fortunate to become friends with the students and their families, and I hope that we will be able to enjoy that relationship with you. Our goal is to to be considered to as special as Williams College is.

I'm happy that our spacious rooms provided comfortable lodging for you. I'm sorry to hear that Gala didn't quite meet all of your expectations, but I do hope you dine with us again. Most of our guests find that the extensive Gala menu is unique to the area and it offers great value to our guests.

Good luck on your future College visits. Hopefully Williams will become your number 1 choice and that the Orchards will become your home away from home.

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Reviewed 22 February 2013

We made a last minute decision to stay at The Orchards. What a wonderful decision! It turned out to be one of the most memorable vacations ever! It all started and ended with Mitch. He assisted us with the initial reservation and advised us about various events in the area. The hotel itself is marvelous; however, it all starts and ends with good customer service. For us, Mitch made our stay marvelous!

Room Tip: Ask for Mitch.
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  • Stayed: February 2013, travelled with family
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2  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 26 February 2013

I'm glad to hear that your last minute decision was a positive one! Whenever we can provide a special experience for our guests it means that we are doing, what we should be doing, to meet your expectations. Now that you know the Orchards I hope that you will be back to see us very soon. I'm pleased to let you know that Mitch was recently awarded a Star of the Industry Award by the Mass Lodging Association. As you know, the recognition of Mitch was well deserved!

See you soon....

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Reviewed 21 February 2013

Great hotel, spacious and well appointed rooms. They had a roaring fireplace with comfy couches and tea and snacks every afternoon. Chocolate Chip cookies left in your room once you cam back was a particularly nice touch.

Staff was very accommodating and courteous. Mitch at the front desk was incredibly helpful and friendly at every turn.

Only 20 minutes from Jiminy Peak where we went skiing which was great.

Overall a fantastic experience all around

  • Stayed: February 2013, travelled with family
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1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 26 February 2013

What could be better than a roaring fireplace and chocolate chip cookies? I'm glad that you enjoyed both as much as we enjoy offering these special amenities to you. It's been a great year for skiing in the Berkshires and many of our guests our convenient location to Jiminy Peak. We will keep the fire lit for you and there are always a good supply of cookies on hand. We hope to see you again soon. Thank for choosing the Orchards for your ski vacation.

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Reviewed 20 February 2013

We booked this hotel for the Bay State Games. We're glad we did. The service was great, our room was large and clean. The location was convenient. We enjoyed the afternoon tea. Our daughter enjoyed the cookies in the room each night. We had one breakfast and dinner at Gala. Both were good. It was nice to have someplace right in the hotel for dining.

  • Stayed: February 2013, travelled with family
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2  Thank amotedr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 26 February 2013

I'm glad that you decided to stay at the Orchards for the Bay State Games. Every year we appreciate the opportunity to be of service to the athletes and their families. Many of the families like staying here at the Orchards knowing that our restaurant ,Gala, offers both great value and excellent cuisine. As you mentioned it is very convenient to have dining option that doesn't require a trip off premises. Thanks again for staying with us. We'll look for you again next year!

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Reviewed 14 February 2013

We have stayed at The Orchards for the past five years with 15 - 27 close college friends (depending on the year) and we have never been disappointed. The staff is always friendly, courteous and accomodating and they treat us like family. It is always good to see the same staff year after year (Mitch)! The rooms are spacious, clean and well-kept. The cookies each night are a welcome treat after a long day of skiing! The Gala restaurant staff is helpful and the food is top notch. Chef Chris does an excellent job of preparing each dish so that it is delicious and this ranks among the top 4-star restaurants we have been to in NYC. Many of the wives enjoy breakfast there to start their day. You can be sure that our children will probably be coming back to The Orchards with their children from all the great memories we have had in the fireplace room, family room, conference rooms, and hotel rooms. I also didn't want to leave out the lovely midday tea in the fireplace room. In my opinion The Orchards is an excellent hotel!

Room Tip: The fireplace rooms are beautiful and quaint but there are a limited number of them so book early an...
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  • Stayed: December 2012, travelled with family
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2  Thank ALNNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 26 February 2013

We love that you have your "winter reunion" with us. I'm very happy that you have chosen to come back year after year and I hope that your visit will continue for many more winters. In your review you mentioned both Chris ,our chef, and Mitch, our front office manager. You will be very pleased( as we are) to know that Chris and Mitch recently received Stars of the Industry Awards presented by the Mass. Lodging Association at a special awards luncheon in Boston. We are very proud of them and I know that you will be pleased to hear that they received this well deserved honor.

We all look forward to seeing you again next ski season! Thanks for the sharing your thoughts regarding the Orchards.

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Reviewed 11 February 2013

I booked The Orchards Hotel for 1 night because I was unable to get a room at Jiminy Peaks Country Inn. Big mistake!!! I should have booked the Orchards for both nights! This is a lovely property, with a delightful/helpful staff. The room was a Fireside King, and they brought in 2 rollaways for our children(at no charge). The roll-aways were full size twin beds. The bathroom was a little dated with the pink toilet and tub, but very clean and well stocked.The gas fireplace heated up the entire room very quickly. There was a blizzard going on outside so we ate at Gala's, also an excellent choice. We will only be staying here from now on when we ski Jiminy.

  • Stayed: January 2013, travelled with family
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2  Thank goswett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this reviewResponded 15 February 2013

It's proving to be a a great ski year here in the Berkshires. I'm very happy to hear that you were able to enjoy the skiing at Jiminy, and the comforts of home here at the Orchards and Gala. There is something about a warm glowing fireplace on a a cold wintry night. Speaking for entire staff we thank you for your wonderful comments. We're glad that you found us, and hope that you will be able to get another ski trip this winter. Last week's storm left us with great ski conditions!

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Additional Information about The Orchards Hotel

Address: 222 Adams Rd, Williamstown, MA 01267-2933
Region: United States > Massachusetts > Berkshires > Williamstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Williamstown
#4 Romantic Hotel in Williamstown
Price Range: £92 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Orchards Hotel 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more   less 
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Also Known As:
Orchards Hotel Williamstown
Ma Orchard Williamstown

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