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“Comfy and convenient...”
4 of 5 bubbles Review of The Orchards Hotel

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The Orchards Hotel
Ranked #5 of 13 Hotels in Williamstown
Lexington, Massachusetts
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Comfy and convenient...”
4 of 5 bubbles Reviewed 30 September 2013

We were in western Mass for a wedding at Mass MOCA and stayed for a night in Room 102 (our friends stayed in Room 104). Attentive and helpful front desk. Very comfy room - seemed like we stayed in a room straight out of Anne of Green Gables. The chocolate chip cookies were a nice touch. We had a hearty breakfast at Gala Steakhouse & Bistro in the hotel - highly recommended. This hotel is in close proximity not only to Mass MOCA but Williams College (what the eph are the ephs?), which I had never visited since I'm not smart enough or white enough. The Clark had a lot of nice exhibits on display that some old rich white couple had amassed (legally or illegally is anyone's guess), and there are some very nice hiking trails close by. The Orchards Hotel and western Mass is definitely worth a visit, especially during Fall foliage.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 17 October 2013
I'm not sure how to respond to you, but let me give it a shot.

Let me first thank you for the kind remarks. It appears that we were able to make you feel comfortable during your visit. I'm pleased about that.

Williams College students are referred to as EPHS to honor the College founder whose name was EPHraim. Williams is the #1 rated liberal arts school in the US. It's student body is extremely bright and extremely diverse. Last year's graduating class of 500+ students represented 47 countries and included a wide variety of ethnicities, nationalities, religions, and students with varying cultural and economic backgrounds. Check out their web site for more info.

The Clark is a world class art institute that makes a very special contribution to our cultural heritage. Again if you wish to learn more about its history and mission check out the Clark's web site. I think that you find that it has well earned reputation.

I'm glad to see that you enjoyed the hiking trails The Berkshire Hills are very special to us and we love it when visitors get out into the hills to enjoy the natural beauty of the area. Hope you get to come back for future visit. You might be interested to note that every October, Williams traditionally closes down the campus for "Mountain Day" which is chance for all of the students and faculty to spend the day together on the many hiking trails in the area. It's special day for all involved.

Thanks again for staying with us. Come back soon.
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445 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
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English first
Ok Bluffs
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

True elegance when you enter The Orchards Hotel. Gilt framed paintings, Oriental rugs, tasteful antique furniture greet you. Staff was very courteous and the rooms were huge with seated bay window looking out on the manicured grounds, white birches and distant mountains. Beds comfy, great room-service breakfast (eggs benedict, home fries, etc.) Would certainly make this our destination again!

  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Audrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 30 September 2013
Wow! Thanks for taking the time to express how pleased you were with our Hotel. As I have said many times, we strive to please all of our guests and it always special to know that we were successful in attaining that objective. I'm especially pleased to see that you plan to return. Repeat customers are our measure of success. Thanks again for the your very generous remarks. We look forward to seeing you on your return visit. The fall colors are spectacular this year! It might be the perfect time for a return to the Berkshires.
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Allentown, Pennsylvania
1 review
5 of 5 bubbles Reviewed 23 September 2013

If your looking for a great place to stay and location, I would recommend the Orchard Hotel. The room was great, very clean, and quiet. Stayed in Room 512. The staff was gracious & polite, took care of all our requests. Doorman Cornell full of great advise and very knowledgeable about the area and sightseeing tours. We are world travelers and would definitely recommend the Orchard Hotel. Cable car transportation Powell Mason & Powell Hyde Lines are 30 yards from hotel, Chinatown (main gate) is three blocks downhill from hotel on Bush Street. Union Square is three blocks downhill from hotel on Powell Street. 15 minute ride to the Warf by either cable cars. If we should return to SF we would definitely stay at the Orchard Hote

Room Tip: Get a higher floor room furthest from Powell Street.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ronald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 24 September 2013
This is a great review of the Orchard Hotel. Unfortunately it is posted on the review site for the
Orchard's Hotel in Williamstown, Mass. Based on this review it sounds like a great place to San Francisco! Check it out!
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Barcelona, Spain
Level Contributor
169 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

My wife, our little baby girl and I spent a wonderful night at The Orchards Hotel. We had booked it through hotels.com and had a very decent rate. I requested a crib for our room by email and had a response in no time. Our room was very big, it had a crib and two queen beds, a flat screen TV and many coaches and arm chairs. The property is very nicely decorated resembling and old English castle, the front desk staff is very nice and even though there was a wedding going on, the place is not loud at all. The hotel is adjacent to the Gala steakhouse, where we had a very good dinner and a delicious breakfast. All in all, a very nice place to enjoy a weekend at a reasonable price.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 30 September 2013
It's wonderful to hear that your family had a great stay at the Orchards and that you took advantage of the great menu offerings in our restaurant Gala. Many families stay with us and enjoy the fact that many of our rooms are oversized making them perfectly comfortable for families. Thanks for staying with us and i hope that you will have the opportunity visit again.Please note that in the future you can make reservations directly on our website and still be able to attain good value.Thanks again for your kind remarks.
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Georgetown, Massachusetts
Level Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 bubbles Reviewed 17 September 2013

Stopped in for a night for sports at Williams. Thought the place was tastefully decorated and clean and had no problems with the room attendants (i.e. maid staff). I saw reviews saying the décor is dated but don't really agree. I found it homey. I did find the desk staff less than welcoming. I don't care really but they do kind of color people's opinions of the place because they are the first and last thing you see and people put that stuff in reviews. Anyway, I'd stay there again and no doubt will be back to Williams.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Louetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 30 September 2013
The Orchards is a very popular place for those who come to town to attend Williams college sporting events. We are proud to say that EPH parents find our hotel friendly and supportive. The parents of Wiliam's athletes are our friends and we love having them as our guests. As they know I attend as many events as I can get away for. We also look forward to make visiting teams, and their supporters, feel Welcome.
Sorry that you didn't feel a warm greeting at out front desk. That's not typical and I assure we will do better the next time that you are here.
Thanks for staying at the Orchards. I hope that you will return soon
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Boston, Massachusetts
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 17 September 2013

The price for any decent hotel in the Berkshires is going to be insane during the summer, so with that in mind it wasn't a bad deal. Less expensive than the fancier places nearby (and with availability on short notice) it had big rooms, was close driving distance to museums and hiking, and was well maintained/clean. That said, the furniture and linens were quite tired and could stand to be replaced, and the front desk staff could have been a bit friendlier/more helpful. I wasn't expecting luxury, but a little more hospitality would have been appreciated (although the cookies were a nice touch).

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
Thank Blyfong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 30 September 2013
Thank you for choosing to stay at the Orchards. As you point out the hotel is well located making all of the cultural venues of the Berkshires easily accessible. We take pride in the hospitality offered by our staff. I'm sorry that you didn't feel that from our front desk staff. Most guests find the them to welcoming and friendly. As AAA 4 Diamond hotel we are always focused on providing the best comfort possible for our guests and we will take your comments under advisement. To get the best bang for your buck, look for our mid week summer packages. They are a very good value.

Hope to have you stay with us again. We will have plenty of cookies on hand for your enjoyment.
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Albany
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 11 September 2013 via mobile

We have stayed at The Orchards a few times and love it everytime. Williams college is always beautiful to see and there is a great Co Op down the street to grab some healthy snack. As great as the Orchards is, I think a little updating is in order. We will be back though for a relaxing weekend in Mass.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0924gt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orchardsgm, General Manager at The Orchards Hotel, responded to this review, 16 September 2013
Thanks for returning to the Orchards on your visit to Williamstown. As I have stated many times, repeat visitors are good indication on how well we are doing in taking care of our guests. We share your appreciation of the area and we are proud of the fact that we have so many special places to visit while you are here. The Clark, Williamstown Theater Festival, MassMOCA and Williams College are all world class places to visit. I hope that you will be coming back to see us again.

We are constantly looking forward to ways to up update the hotel and we are now in the process of setting our plans for 2014.

Thanks Again
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Additional Information about The Orchards Hotel

Property: The Orchards Hotel
Address: 222 Adams Rd, Williamstown, MA 01267-2933
Region: United States > Massachusetts > Berkshires > Williamstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Williamstown
#4 Romantic Hotel in Williamstown
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Orchards Hotel 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more   less 
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Also Known As:
Orchards Hotel Williamstown
Ma Orchard Williamstown

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