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“bertuccis Woburn a bad experience” 2 of 5 bubbles
Review of Bertucci's

Bertucci's
Ranked #17 of 128 Restaurants in Woburn
Price range: US$10 - US$20
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Kids
Dining options: Dinner, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
ma
Level Contributor
27 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“bertuccis Woburn a bad experience”
2 of 5 bubbles Reviewed 18 November 2013

visited recently. We had a group of 11 people. Food arrival was very slow. of the 11 people, 5 had problems with their order. Pizza without the correct toppings. a calzone made incorrectly and undercooked and doughy and a soup without the stated ingredients etc.. The server was very pleasant but seemed overwhelmed and was generally unavailable. Although they didn't charge for one of the pizzas, it wasn't enough to get us to return there. One of our party mentioned to the waitress that the ladies room was not clean, but it didn.t seem to get corrected.

  • Visited November 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank moegeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Visitor rating
    40
    56
    23
    14
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Essex Jct. VT
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Poor service”
3 of 5 bubbles Reviewed 3 November 2013 credit card Amex Cardmember Review

Food was fairly good but service was disjointed. I ordered two courses but did not recieve anything until the rest of the party had finished their first course.
Waiter was not if evidence when we needed him.

Visited October 2013
Helpful?
Thank EJtraveler025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Granilte Bay, CA
Level Contributor
95 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“a poor example of italian cooking”
3 of 5 bubbles Reviewed 21 October 2013

the service was slow and the staff chose to interact with themselves rather than provide quick service - food tasted like it came out of a can with no originality.

Visited October 2013
Helpful?
Thank Murray P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
44 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Why did this get so bad?”
1 of 5 bubbles Reviewed 2 October 2013

Around us were people complaining and getting the manager, but we didn't have the energy last night to make a scene. We should have - two of us woke up in the middle of the night with bad cramps etc...the chicken marsala mushrooms are suspect, or could be the mushy eggplant, or the overly-salted gruel on the pizza. All this for $90 for three people! Stay away until they get their act back together. It used to be so good!

  • Visited October 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank ursula789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, Vermont
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“THE BEST MARGUERITA PIZZA!!!!”
5 of 5 bubbles Reviewed 24 September 2013

Walking distance and they don't deliver but so well worth the walk!!The owner was about to close but he made us some pies anyway. Delicious.

Visited September 2013
Helpful?
Thank HockeyNanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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