The Crowne Plaza Boston Woburn is a spotlessly clean hotel with spacious rooms and incredibly comfortable beds. If you're planning to catch some sleep while you're here, though, you might be in for a bad surprise.
I "slept" at this hotel on Friday November 29th and Saturday November 30th 2013. Each night the hotel was hosting a different party (high-school reunions and similar) in its restaurant and conference area, with what I estimated to be at least 100 guests. Each night the parties' guests were screaming in the corridors across my room (on the third floor!) until 3-4 AM, making sleep virtually impossible. When I informed the staff about this, they told me they would send someone up - but the screaming continued nonetheless.
I expressed my displeasure at checkout, yet the staff was not proactive at all: they simply wondered why I hadn't asked for a change of room (at 3 AM??).
As there were two different parties over the weekend, I assume (I do not know for certain) that it is quite common for the hotel to host these kinds of events. I'm sure this is great for business (and the parties did sound fun), but unfortunately it is very detrimental to regular guests who would like to catch some sleep.
I travel to Woburn once or twice a year, and the Crowne Plaza - with its very comfortable beds, perfect cleanliness, good lighting, nice swimming-pool, fast wi-fi and ample parking lot - was a great candidate to become my reference hotel. Unfortunately, though, the staff's flat attitude in the face of a very well-grounded complaint make my return a very improbable possibility.
- Official Description (provided by the hotel):
- The new Crowne Plaza Boston Woburn is located just 12 miles north of Boston at exit 35 off I 95. The hotel offers brand new contemporary guest rooms with the most up to date appointments and amenities for business and leisure traverlers. ... more less
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- Also Known As:
- Holiday Inn Select Boston-Woburn Hotel Woburn
- Holiday Inn Woburn
- Woburn Holiday Inn