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“Impressed by the Crowne Plaza Boston Woburn” 5 of 5 bubbles
Review of Crowne Plaza Boston Woburn

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Crowne Plaza Boston Woburn
Ranked #4 of 11 Hotels in Woburn
seattle
Level Contributor
91 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Impressed by the Crowne Plaza Boston Woburn”
5 of 5 bubbles Reviewed 11 April 2014

Excellent hotel with an EXCEPTIONAL staff! Clean and quiet rooms. Good set up for the hotel restaurant and bar. But the gem of the Crowne Plaza Boston Woburn is the staff - friendly, professional, and definitely tuned into ensuring that guests enjoy their stay.

Stayed April 2014, travelled with friends
Helpful?
Thank mikenrona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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304 reviews from our community

Traveller rating
    128
    122
    32
    13
    9
See reviews for
87
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 11 April 2014

Just a quick review here. I would say that this hotel is a great option if you want to save a few bucks and don't mind being a little north of the city.

Staff was very friendly, restaurant/sports bar attached to hotel is more than adequate, movie theatre right next door as well. Plus, downtown Woburn is just a mile down the road for some great dining options as well.

Rooms were vey clean, wifi worked well, and it was quite at night. All in all a great stay and I will certainly be back if I'm in the area again for business.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chuckw47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 April 2014

We checked in a few minutes before 11PM on April 5th '14, and we wanted to know if we could get some food at the attached sports bar. Since it closes at 11, the person at the front desk called them to make sure they stay open until we are done checking in, which was nice.

The sports bar had a good dinner option and was quite bustling on Saturday night; but even though it was loud inside, my room was super quiet.

The room itself was perfectly clean, looked new (the entire hotel interiors look newly renovated), and was very comfortable.

The free breakfast I had the next morning was not the best, there were limited options and the food wasn't really appetizing.

Checking out was quick and easy, but the person checking us out (April 6th '14 around 10:30AM) looked grumpy, and was generally unfriendly and curt.

All in all, it was a good stay, especially for the price and it being only 15 minutes from Boston.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nadir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, CO
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 14 February 2014

Comfortable beds. Free parking. Movie theater complex within walking distance.

We stayed at this hotel, as part of a room block, to attend a wedding nearby. Our family's reservation was particularly complex. The hotel was patient and gracious with us and found a flexible solution to our needs.

Attentive housekeepers noticed we needed more towels and shampoo without our even asking.

A front desk clerk offered to get a to-go hamburger for my child when the restaurant was closed for an adults-only party.

Drawbacks:

* The soundproofing was poor. The noise from halls and nearby rooms was pronounced. A running sink sounded as loud as a shower.
* The restaurant is only so-so and is pricey. The wait staff seemed new and/or disorganized; there were mistakes with food orders and sometimes long waits. The breakfast buffet is expensive for what you get; you'd do better to order off the menu.
* During our stay, the restaurant hosted a couple of adults-only events with live music in the restaurant. These events were drawing people from outside the hotel, including some folks who were clearly under-the-influence.

Room Tip: Ask for a quiet room. We didn't think to do that and ended up with a lot of hall noise.
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BoulderTravelMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
salem ma
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

I surprised my daughter and boyfriend by treating them to a weekend. When I spoke to the girl at the front desk, she upgraded them to the executive floor with a beautiful room that was more like a suite. Everything was sparkling and newly renovated. A sports bar with great food and TV's
are attached and a movie theater is only a 50 yd walk. They also have complimentary
transportation to the Burlington mall. My daughter told me that it was the best birthday she ever had!!

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SalemMaRinaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Overall, this hotel is very clean hotel with friendly staff. The huge plus is has it the locals restaurant/bar it has attached to the hotel too. The restaurant has good food, drinks and a great atmosphere. The one freakish scenario we ran into was where our room was located. We were on the first floor, and around 2am to 3am, an assumably drunk person (unidentified) was pounding on our hotel room door for a solid 15 minutes. You can't avoid drunks on vacation, but I'd imagine if we weren't on the first floor (same a lobby), we probably wouldn't have had that issue, so I'd request a different floor next time. If you're looking for a hotel that's more in suburbia or small town outside of the city, then this is a good hotel for you. It's about 20-30 minutes into Boston with no traffic, and about 45 min with weekday morning, rush hour traffic.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bradley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWoburn, General Manager at Crowne Plaza Boston Woburn, responded to this review, 7 January 2014
Dear Bradley B,

We appreciate that you have taken the time to write a review of your recent stay at the Crowne Plaza Boston Woburn. I was please to read that you enjoyed your experience. I am very sorry that you were disturbed by another guest, this is a very rare occurrence. I have discussed your comments with our over night security staff to be on the look out to avoid this happening again in the future. I we look forward to you visiting again soon.

All the best,
Frank Vento
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY
Level Contributor
107 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

This review is late (stayed July) because I stayed a few months prior and trip advisor wouldn't allow another review. Because this hotel is so clean and comfortable, I have to write this. Both times I stayed requested a quiet room and they never fail to deliver. Hotel was renovated recently and they did a great job. It's a short drive to downtown with some good restaurants. This time my sister accompanied me (she's pickier than I am) and she had nothing but good things to say.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Boston Woburn

Property: Crowne Plaza Boston Woburn
Address: 15 Middlesex Canal Park, Woburn, MA 01801-2201 (Formerly Holiday Inn Select Boston-Woburn)
Phone Number:
Region: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Woburn
#5 Family Hotel in Woburn
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Crowne Plaza Boston Woburn 3.5*
Number of rooms: 197
Official Description (provided by the hotel):
The new Crowne Plaza Boston Woburn is located just 12 miles north of Boston at exit 35 off I 95. The hotel offers brand new contemporary guest rooms with the most up to date appointments and amenities for business and leisure traverlers. ... more   less 
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Also Known As:
Holiday Inn Select Boston-Woburn Hotel Woburn
Holiday Inn Woburn
Woburn Holiday Inn

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