I have never written a bad review before, however 6 of us dined at Phusion last Wednesday and all had terrible meals. When we arrived the restaurant was not busy and we were immediately seated. Our waitress was friendly and took our drink order. That was the good news, the wine was mediocre and took too long to be served. We ordered and 1 1/2 hours later we
were finally served. I ordered 2 starters, tempura asparagus which arrived cold and the stalk hadn't been trimmed but the sauce was tasty and calamari which was so tasteless rubber bands would have been a better choice. Our dinner companions ordered the "Phu burger", Jerk Chicken, salmon, and clam chowder . The Phu burger was way over cooked and the bun ice cold, the truffle fries were good. The rest of the meals were so bland that the requested salt and pepper did nothing to enhance the taste. My husband said his clam chowder was so gluey he could stand his spoon up and he found no clams in it, plus it had been microwaved.
When Phusion first opened we had many good meals. Then things started to slide and haven't dined there in a few years. Recently some friends said they enjoyed their last experience so we gave it another try. We will not return nor will our friends.
The service was so bad, we saw one man standing to try to get someone's attention and others walking to the bar begging for someone to take their credit card so they could leave. It appeared the proprietress was not even aware of how bad things were because she sat at the bar on the phone mostly.
This is too bad because the setting is beautiful and certainly Woods Hole needs a fine dining experience. Unfortunately Phusion is not the place.
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