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Best Western Executive Inn
Ranked #2 of 19 Hotels in Battle Creek
Reviewed 24 February 2014

I realize the hotel was sold out but it wasnt great. The hotel desk staff made no effort. Our room was clean and neat. Not enough towels. I think there was a mouse under the dresser, there was a scratching noise at night. Staff was angry when we asked them to refill the juice machine and the waffle mix. The lobby was under construction.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and towels. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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210 - 216 of 316 reviews

Reviewed 17 February 2014

This hotel was great for the money - the staff is SUPER friendly; they go out of their way to make sure you are comfortable and have everything you need. The lobby is a mess (which they clearly disclose), so don't let that taint your first impression. The breakfast has a good selection, the rooms are recently remodeled (and are good-sized), there is a nice indoor pool and a very small gym. Right off interstate, restaurants easily walkable. Highly recommended.

Room Tip: there is no elevator, so make sure you let them know if you have accessibility needs.
See more room tips
  • Stayed: February 2014, travelled on business
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1  Thank Jacob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

Thank you for your valuable opinion regarding our staff and breakfast. Through guest feedback like yours, we are better able to further improve guest experience for future visitors.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

They are remodeling, but if you can get past that, it's a great night's sleep. Door on the back side of the parking lot doesn't lock, but that was probably the only issue. The lady at the front desk was incredibly pleasant and friendly.

  • Stayed: December 2013
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Thank philforthenewworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our parking and front desk. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.

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Reviewed 16 January 2014 via mobile

Located just off the Interstate, this Best Western in Battle Creek, Michigan is currently under renovation. So it's not exactly presentable when you are entering the hotel. I think that it is tough to assess the quality of the workmanship until it's complete. That said, the service was quick and friendly. The room was very comfortable, the beds were extremely comfortable with great pillows. The washrooms were well stocked, well put together and clean. If passing through Battle Creek as I was, I would not hesitate to recommend a stay at this Best Western. It would be nicer to have a bigger break on the cost of the rooms, but at $100 a night including tax, it's still worth a stay.

  • Stayed: January 2014
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1  Thank tdsuperstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our service and pillows. I hope you will return to enjoy a memorable and exceptional experience.

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Reviewed 7 January 2014

Check in fast. Tacky remodel/not quality. Shower head on drywall TOO HIGH so above tile (so short people get sprayed...on hair): grout work poor. Beds comfort/had microwave and refig. Lots of pillows. Breakfast good with good selection. hallways dingy/woodwork main areas not completed. Not worth the money.

  • Stayed: December 2013, travelled as a couple
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Thank Saslady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your comments regarding our breakfast and pillows. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

Although the hotel is in renovations the staff is still doing a great job. The reception area is very clean as well as the hallways and rooms. The bathrooms sparkled and the beds were so comfortable. Great and fast internet Wonderful and helpful staff, Close to the Hwy. and easy to get to. All this plus a great breakfast. What more can one ask for, Will certainly stop there again on our way home.

  • Stayed: December 2013, travelled as a couple
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Thank Eileen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and area. We hope that you will return at a future date to be impressed by the improvements we have made.

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Reviewed 30 December 2013

A very nice and comfortable place to stay. Should we revisit the area we would stay here again. A convenient and friendly location. Renovation is coming along nicely and staff is handling well. This ends my comments and I hope I have finally reached 200 characters.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Best Western Executive Inn, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share. We appreciate your feedback regarding our staff and location. Please do come see us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Inn

Address: 5090 Beckley Road, Battle Creek, MI 49015-4116
Phone Number:
Region: United States > Michigan > Calhoun County > Battle Creek
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 19 Hotels in Battle Creek
Price Range: £61 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Executive Hotel Battle Creek
Best Western Battle Creek
Battle Creek Best Western

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