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AmericInn Hotel & Suites Bay City
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Reviews (217)
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All reviewsfront deskjacuzzi roomwhipped creamwafflesthe breakfast areawould stay here againhot breakfastcity areagreat place to staypool and hot tubpool areavery nice hotelnice poolbeds were comfortablefirst floorfree breakfastlobby
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Reviewed 26 June 2014

This hotel goes beyond good service. Make your reservation and 24 hours before you receive the email welcome, but more importantly, you get a personal call from the desk confirming your stay and asking if you have any requests or changes. The staff of this hotel really get it, and re3ally care.
Great beds, clean facility, super shower, just a great place to stay while traveling

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with AmericInn Hotels and Suites
1  Thank `David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at AmericInn Hotel & Suites Bay City, responded to this reviewResponded 30 June 2014

Dear David B:

It is always nice to hear about a job well done! The staff is appreciative of your remarks but most importantly appreciative of your choice to stay with us and share your experience with others. We look forward to your next visit and wish you safe travels.

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Reviewed 20 June 2014

Beds were extremely firm. No towels in the pool area. Otherwise the hotel was fine. Staff did respond extremely fast to needs. Real slow service when making the reservation. Must have been only one line

  • Stayed: June 2014, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Pete L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at AmericInn Hotel & Suites Bay City, responded to this reviewResponded 30 June 2014

Dear Pete L:

Thank you for taking time to share your experience of our hotel on TripAdvisor. We use guest feedback as a leader to drive hotel improvements. All of our guest room beds are under 1 year old and are AmericInn specified Serta Perfect Sleeper Concierge Suite Plush mattresses. I am sorry you found them too firm for your preference. We have had very positive feedback since installing these mattresses. I do hope you enjoyed our pool. It is great to see the many families enjoying this amenity. There are always plenty of fresh pool towels located at the front desk which is located directly next to the pool room entrance. We do appreciate your business and hope to see you on your next visit to Bay City.

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Reviewed 4 June 2014

This is a very nice hotel, was both clean and modern, and had a very nice breakfast setup.
There is not much negative to find here but with tax included the price was about $110.00 per night and that was WITH our AAA discount. I have stayed in almost every corner of Michigan (including Macinac Island) and this was one of the highest priced rooms that I can remember.
Nice facility and location but..... not value friendly to families trying to work within a reasonable travel budget.

J.

  • Stayed: June 2014, travelled with family
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Thank jarIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at AmericInn Hotel & Suites Bay City, responded to this reviewResponded 5 June 2014

Dear JAIndania:

Thank you for providing us the opportunity to host your family while traveling. We are glad you stayed with us and grateful you decided to share your thoughts about our hotel with others. We greatly appreciate the recommendations provided by guest reviews.

We do appreciate the costs related to traveling and it's effects on the family budget. We strive to offer value through the amenities included in our room rates. Our complimentary AmericInn hot, home-style breakfast is just one example of this, offering a wide array of fresh items to our guests every morning. Complimentary internet access is also a family friendly amenity allowing kids to watch their favorite movies, play their game consoles and stay in touch without extra fees.

We hope you will consider us again the next time you travel though our area and thank you again, for the opportunity to be your home-away-from-home.

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Reviewed 2 June 2014

We spent one night at the Bay City AmericInn on our way to the east coast. We had booked a Jacuzzi room. The entire stay from check-in to check-out was excellent. The room was spacious and very close to the lobby; there was easy access to everything, but the noise level was very low to non-existent, a big plus. The room was exceptionally clean and the bed was very comfortable. The tub for two was in the main room, but came equipped with an exhaust fan so that the entire room did not get steamed up. The room had all of the normal amenities including a microwave, refrigerator and 4-cup coffee maker. Everything worked and the staff was most gracious and helpful. The only drawback may have been no restaurant on premises or within walking distance, but that is a very minor point. All sorts of eating establishments within 1/2 mile of the inn. The complimentary breakfast was very good and had a large selection of items to satisfy just about any palate. Large, spacious parking area and the hotel is off the main highway, making it much more quiet. Overall, a great value for the money! Highly recommended!

Room Tip: If you need directions, be sure to plug in the numeral "3" when using one of the internet-based mapping programs. The address is "3 Mile Road". If one uses the spelling of "3", the mapping program becomes confused.
  • Stayed: May 2014, travelled as a couple
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1  Thank NewvilleTK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at AmericInn Hotel & Suites Bay City, responded to this reviewResponded 4 June 2014

Dear Valued Guest:

Your review is very much appreciated. We love to here about guest experiences and are happy you enjoyed our hotel. Thanks for the tip regarding the GPS mapping system! Enjoy your summer travels.

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Reviewed 19 May 2014

The room was clean, neat, and updated. The beds were fairly new and very comfortable. The breakfast was very good. It included Belgian waffles, scrambled eggs, sausage, gravy and all the typical cold breakfast items. The staff kept everything well stocked. We did not try the pool, but it looked clean and inviting. The staff was friendly. I stayed here with two friends on our way up to Tawas City. We have no complaints about our stay.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with AmericInn Hotels and Suites
Thank Wendy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at AmericInn Hotel & Suites Bay City, responded to this reviewResponded 4 June 2014

Dear Wendy:

Thank you for taking time to tell people about your stay. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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