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“Excellent Place to Stay”

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DoubleTree by Hilton Hotel Bay City - Riverfront
Ranked #1 of 14 Hotels in Bay City
Certificate of Excellence
GreenLeadersSilver level
Bay City Michigan, United States
1 review
“Excellent Place to Stay”
Reviewed 29 July 2014

We had a wonderful experience. The room was facing the river and was just what we expected. We were able to sit on the patio and have a drink (or two) and watch the people and boat go by. We will definitely be back.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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842 reviews from our community

Traveller rating
    554
    199
    59
    20
    10
See reviews for
191
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312
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
fenton, United States
1 review
Reviewed 24 July 2014

Nice, clean hotel. Breakfast buffet was just ok. The in-room movies are priced too high. It would be nice to have an outdoor pool. There are local pubs and restaurants within walking distance which was nice. Much more activity across the river.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Johns, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

A very lovely, renovated hotel. I thought the facility was brand new and was surprised to find it was much older than I imagined. Pool is small, but hey, there's the whole river and Bay to look at on the west side of the hotel. The food was good and our professional group had an excellent time in the meeting/banquet rooms and the hospitality room on the 6th floor.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalkaska, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

This Hotel is very comfortable in an excellent location. Walking distance from waterfront park and downtown area which is also nice to visit. Bay City is fortunate to have this available to her guests.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Ignace, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

The warm cookies were a nice touch, and the facility was clean, comfortable and well-organized. The proximity to local eateries and taverns is a plus, as is the riverfront view. I'd recommend it for business or pleasure trip.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank James D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macomb, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 July 2014

Chose the Double Tree because of the great experience that I had at the one in South Bend, Indiana where I attended a wedding last year. Was really disappointed and literally grossed out when I lifted the toilet seat in room 202 to discover that housekeeping apparently does not check and clean the underside of the seat. To my horror there were remnants of prior guests intestinal issues dried up on the bottom of the seat. Makes me wonder what else wasn't cleaned properly in the room. Won't be staying here again anytime soon.

Room Tip: Check the room before you commit.
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Green Features: Hazmat suit may be needed. Check everything in the room, especially the bathroom.
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank rsuminski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review, 21 July 2014
rsuminski~
Thank you for taking some time to post your review and give us feedback. We do take all positive and negative comments seriously. I also looked into your specific situation and found out that what you were looking at was actually overspray from our cleaning solution around the bolts of the toilet. It does appear as a rusty color if not properly wiped down. I do apologize for what it must have seemed to look like but can assure you that we have very high cleanliness standards and would never be able to stay in business if we did not provide clean rooms on a consistent basis.

I did also research that you never let us know while on property in which we could have easily corrected the problem and made it right for you while you were here staying with us.

I understand that we have also addressed and provided a solution for you through Hilton. Please let me know if you have any further questions or concerns by contacting me direct at 989-460-1702. Leslie.Thompson@Hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waco, Texas
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 July 2014

Beautiful location, clean, efficient check in etc. Housekeeping was wonderful. Our view was on river side in an accessible room. Staff was very responsive to all requests no matter how minor. Families with children were evident but our room was quiet and well insulated from all noises. Thoroughly enjoyed our stay & would stay again if in the area.

Room Tip: Ask for river view near top.
See more room tips
Green Features: silver level was evident; temparature controlled, recycle trash dividers, labeling for towel use
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jerre G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Bay City - Riverfront

Property: DoubleTree by Hilton Hotel Bay City - Riverfront
Address: 1 Wenonah Park Pl, Bay City, MI 48708-5658
Phone Number:
Region: United States > Michigan > Bay City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Bay City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Hotel Bay City - Riverfront 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Doubletree by Hilton Bay City-Riverfront on the east bank of the Saginaw River in the heart of historic downtown Bay City, Michigan, offers the perfect location and ambiance for business and pleasure travel. Centrally located within the greater tri-city area of Midland, Bay City, and Saginaw, just two miles east of I-75 off of US-10, our hotel provides easy access to MBS International Airport, area corporations, and leisure attractions. Historic and prosperous, Bay City has retained its charm and is known for its antique shops, boutiques, pubs and eateries which are all within walking distance from the Hotel. ... more   less 
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Also Known As:
Doubletree Bay City Riverfront Hotel Bay City
Bay City Doubletree

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