I booked for 2 nights in Oct 2008 and specified that I want a non-smoking room with a view of the golf course, and that was agreed, and they even said the room has free wi-fi.
Upon arrival, I was given a room that overlooked the parking, not the golf course. The room was stinking of smoke, the showers were rusted, the air conditioning/heating was ancient and twice I saw spiders crawling across the floor.
I pointed this out to the front desk and was told that all the non-smoking and golf view rooms have been booked out.
A circuit breaker kept tripping and the bathrooms were out of electricity for most of the night.
The next morning I tried the wi-fi - it did not work.
I went and complained again and asked to check out, and now there was a non-smoking room available with golf view. They said they would help me move, but there was nobody to do it.
This room was much cleaner than the first, but wi-fi still didnt work and they had no clue why.
I wanted to order for room service, and was asked to come out and grab the menu myself.
The menu card didnt have any prices printed on it, and when I called them, they had no idea how to find out the prices.
I wonder how this place is still in business. I will never go back again.
- Official Description (provided by the hotel):
- Bay Valley Resort is Mid-Michigan's finest full service golf resort and conference center, featuring 140 comfortable guest rooms, Full Service Restaurant, Lounge, a challenging 18 hole championship golf course designed by Desmond Muirhead, year-round, heated indoor/outdoor pool, whirlpool, and fitness center. Bay Valley Resort has over 10,000 square feet of meeting/banquet space that will accommodate up to 400 guests. Bay Valley Resort has an ideal location, in the heart of the Great Lakes Bay Region of Michigan, which includes the cities of Bay City, Saginaw and Midland, off I-75 at Exit 160. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Traveltool, S.L.U., Agoda and HotelQuickly so you can book your Bay Valley Hotel and Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bay Valley Hotel Bay City
- Bay City Valley Hotel