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“Great Customer Service”

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Fairfield Inn Bay City
Ranked #6 of 14 Hotels in Bay City
Certificate of Excellence
Reviewed 26 September 2010

Stayed for a week with my brother. Great customer service from everyone!!!!! We needed a refrig and they brought one in from another room. Room was clean. I read some reviews about bed bugs and didn't have a problem with that. Bed bugs are everywhere and always have been. Our room was nice, I do think that every room should have a refrigerator. Staff was always friendly. Breakfast was great and included. Coffee available 24/7. I would def recommend this hotel. We had a great time and kuddos to the staff. Obviously under good management!!!!!!

  • Stayed: September 2010, travelled with family
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Thank debbrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 147 of 153 reviews

Reviewed 7 July 2010

I went to stay at this hotel for a nutrition conference a few months ago. I woke up the following morning with small, raised spots on me....13 in all from head to two but mostly located in the arms and face area. I awoke the next morning to the spots tripling in size and inching like crazy. Once I got home, I went to the Urgent Care and was told I likely had a case of bed bug bites...so ichy! So I called the hotel back and the manager told me they had looked through the room and there were no signs of bed bugs. Their words against mine but I would not take the chance. Stay away or at least inspect your room prior to entering! Be warned!

  • Stayed: April 2010, travelled on business
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5  Thank hepope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2010

Went sightseeing and needed a place to sleep, glad we chose this hotel. Staff excellant, the room was very clean, the pool and hot tub added bonus! Breakfast was very good too! So many nice pillows on the bed and clean sheets!

  • Stayed: April 2010, travelled as a couple
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Thank HavinfunLapeerMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2009

The staff couldn’t have been more helpful and friendly. The hotel was in a good location for Bay City. It had a great breakfast room with make your own waffles, and there were always chocolate chip cookies at the desk! There was new bedding on the queen size bed and 5 pillows each so that was great. On the down side and this is nit picking, the pool was a bit cool and the hot tub a bit hot. The furniture in the room was worn and needed to be replaced.

  • Stayed: November 2009, travelled with family
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Thank Thumb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2009

Clean rooms, comfortable beds. We were on the 3rd floor in the corner which was quiet.
Elevator was "shut down" for a day. The male desk clerk was only allowing adults on it. This hotel was team friendly until his shift. Once he left, the elevator signs were taken down.

Breakfast well stocked and plenty to eat. bagels,waffles,toast, english muffins, pastries, apples, packaged oatmeal, boxed cereal, milk,apple juice, orange juice, bacon/egg biscuit sandwiches, coffee and a large selection of teas
Free internet connection in room and a computer access in the lobby
Ask for Stephanie at the front desk for anything you need. The others aren't as friendly or helpful.

Mall and restaurants all within walking distance of hotel.
No laundry facilities on site
snack machine and pop machine
one small ice maker
3 floors --- so if the mean guy shuts down the elevator that is a lot of walking to the 3rd floor!
Pool---average size.
1st day VERy OVER chlorinated and hot tub scalding. Second day they adjusted everything after complaints
No Fitness center---they offered free access to one 2 miles away, but I'm not THAT motivated!

They had cookies out until our teams with kids started arriving and then they never offered them again!!!

  • Stayed: July 2009
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1  Thank sleepy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2007

My wife and I stayed here 11/22-11/24. While this is a decent hotel, I felt there is some room for improvement. I've been told the hotel has gone through some updates lately, but the furniture in particular show that the process is hopefully not complete. The hallways also give an impression of this being an older hotel.

However, the pool and hot tub were both okay, even though the hot tub only had one working jet. Also, I am thankful they have the 11pm-12pm adult only swim time. On the second night, there were a group of boys swimming that were unbearably loud. Not the hotels fault for the noise, but just a good reason for the adult swim time.

Also, the breakfast in the morning was fairly good, but I would recommend getting there before the last hour of it. It can get pretty packed towards the end. Also, the hotel did lack any type of booklet that showed hours and such for different aspects of the hotel. For the price, I would still recommend this hotel.

  • Stayed: November 2007, travelled as a couple
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Thank jfalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2007

Nice little place. Front desk was friendly. Room very clean. Bed comfortable. Above average for the price - a good value.

Two small problems - frig was so loud we had to unplug it and people smoking in this non-smoking hotel - which we seem to find to be the case even in the best hotels.

  • Stayed: October 2007, travelled on business
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Thank photonut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Bay City

Address: 4105 Wilder Rd, Bay City, MI 48706-2240
Region: United States > Michigan > Bay City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Bay City
Price Range: £61 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Bay City 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Bay City
Bay City Fairfield Inn

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