Party of four celebrating an anniversary. Service at the lounge and drinks at Lakeview restaurant were great thanks to wonderful service from Amanda who was preparing drinks for the bar as well as waiting on tables in the lounge. We asked to move to the dining room for dinner and that is when things started going bad. Another server was assigned to our party of four for the dining room which was expected. The food, although expensive was pretty good except for one of the meals but the service was terrible. We were here on a Tuesday night and the dining room was barely occupied but every wait staff person in the dinning room was running around like they were lost. First time at a restaurant with these prices that I had to ask for a wine chiller when our bottle of white wine was delivered to the table. After tasting our bottle was just plopped down on the table and she was about to leave when I requested a chiller. Seemed that everything was an inconvenience for our server. Waitress never checked back to see if filet or steak were prepared to our liking. White fish was good. Shrimp and scallops mainly pasta. Need a dining room manager apparently. There was no one at the hostess station to discuss issues with even though the dinning room was still open for several more hours - we were dinning early around 6:15PM. Never offered dessert - had to ask - menu brought and after 40 minutes had a bus boy track down our waitress - he was kind enough to write down what we wanted and our waitress was in earshot when he told her we wanted to order dessert. ( her comment - I know). He came back to the table and apologized - she did not. Beautiful view of Lake Bellaire but needs lots of improvements. Don't waste your money here they are other options in and near Bellaire where they value your business and take time to make sure your happy.
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