Hotel had poor customer service in management but cleaning technicians were courteous, VERY dirty, bathroom was disgusting, water did not stay at a constant temperature, what appeared to be mold in room and pool area, false advertising: said it was recently renovated (far from it), no clean towels two nights in a row, had to wear flip-flops in shower due to unclean tub, shower curtain was filthy. WOULD NEVER STAY THERE AGAIN!
- Official Description (provided by the hotel):
- Hotel Chain: Americas Best Value Inn Each guest room comes equipped with cable TV and Showtime. Just 2 miles from Western Michigan University, guests can enjoy the heated indoor pool and hot tub. Free Wi-Fi is included in every room at Americas Best Value Inn and Suites. For added convenience, tea and coffee-making facilities are also provided. A fitness center is available at Benton Harbor Americas Best Value Inn and Suites. A game room is on site. An American restaurant is on site and serves breakfast, lunch, and dinner. Room service options are available. Access to Lake Michigan at Silver Beach County Park is 6 miles away. Hidden Pointe Fun Park can be reached in a 15-minute walk. We speak your language! ... more less
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- Also Known As:
- Howard Johnson Benton Harbor Hotel Benton Harbor