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“Nice one night stay”

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Comfort Suites Benton Harbor
Ranked #4 of 11 Hotels in Benton Harbor
Certificate of Excellence
Valparaiso, Indiana
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice one night stay”
Reviewed 13 December 2013

King room w couch, frig, micro, coffee maker and free WiFi. Met all my needs on a cold snowy December night. Clean room, bed, and bath...friendly staff. Didn't eat free breakfast but did grab the to-go bag.

Room Tip: Room 307 was clean, quiet, and comfortable.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
    53
    48
    28
    9
    4
See reviews for
59
37
4
22
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lake Forest Park, Washington
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 December 2013 via mobile

This location underscores that you can't necessarily rely on a chain when selecting a place to stay. Unlike it's cousin in Stevensville, MI, this Comfort Suites is one to stay away from. The room was filthy and in poor condition..wallpaper was peeling from the walls in sheets in the bathroom and sleeping area. Mold around the toilet base and in the bath/shower. Gunk on the buttons and cradle of the phone. I've never been so disgusted by a place, much less a national brand chain.

Will post photos in a follow up.

Bottom line...stay away!

Stayed November 2013, travelled as a couple
Helpful?
Thank Darci B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JACKSON
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 November 2013

We had a great stay here! The location was perfect with easy on and off the highway. The Suite was very clean and comfortable. The staff was very friendly and helpful. The breakfast was one of the best breakfasts we have seen at a Choice Hotel. The ladies who ran the breakfast room were wonderful. They greeted everyone who entered and made sure they knew that there was additional seating across the hall. It was a very busy Saturday morning. They kept everything filled and hot and made sure that everyone had what they needed. I can't remember the last time I had a hotel breakfast with such service! We will definitely stay here again if in the area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matawan, New Jersey
1 review
Reviewed 3 November 2013 via mobile

drove from nj through the night. staff was kind enough to allow us to check in early to sleep. cody was vey helpful and quick with checking in and out. karen was very nice each morning with the complimentary breakfast and helped out with all of the needs, pool and jacuzzi nice and clean. will definitely return again to stay with this great hotel!

Stayed November 2013, travelled with family
Helpful?
Thank jessica o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niles, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2013

We stopped in after wine tasting and dinner out. The drive into the hotel was pretty rundown but once you get inside the hotel, the lobby is great and spacious. The fireplace was a nice touch. We ended up in handicapped room. I didn't even notice until I checked out the bathroom. The shower seemed like it was going to flood the bathroom but it didn't. The water was pretty hard water (which is typical for a hotel - they don't usually have water softeners LOL) The only complaint I had is that from the first floor the only ice machine for us was on the second floor so we had to take the elevator up. Pool looked nice. Noise was not a problem at all. Breakfast not terrible. Staff was mostly nice. I'd recommend it!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mindyc05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2013

Karen, the breakfast staff person was awesome, always willing to go out of her way to make sure we had what we wanted and very friendly. All the staff was very helpful and friendly. We would definitely go back again.....

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdlwalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merrick, New York
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 9 October 2013

We got thirty percent off on line and stayed six days five nights as my son relocated to the area. The room was not totally updated but it was clean, beds were so comfortable and staff wonderful. Breakfasts were ok but at least we had one. I would definitely be back again when I'm in the area.

Room Tip: I was in room 223 and it was fine.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheeba77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Benton Harbor

Property: Comfort Suites Benton Harbor
Address: 1825 Meadowbrook Rd, I-94, Exit 29, Benton Harbor, MI 49022-9672
Phone Number:
Region: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Benton Harbor
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Benton Harbor 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Beautiful hotel, newly remodeled and renovated, conveniently located in Benton Harbor, MI, just a few miles from beautiful Silver Beach on Lake Michigan, and downtown Saint Joseph. We are located in close proximity to casinos. Many guests enjoy the winery tours offered in our area. Whether is business or leisure, just you or the whole family, Comfort Suites Benton Harbor is sure to be relaxing for anyone! ... more   less 
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Also Known As:
Comfort Suites Benton Harbor Hotel Benton Harbor
Benton Harbor Comfort Suites

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