We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Benton Harbor
Ranked #4 of 11 Hotels in Benton Harbor
Certificate of Excellence
Reviewed 23 November 2013

This hotel is very nice and new. I was warmly greeted at front desk, As Priority Club member we were given welcome bags with bottled water and a snack. Warm fresh baked cookies were also at front desk. Room was very nice and bed very comfortable. Had a large selection for breakfast, and a manager stopped to ask us if everything was ok. All staff were very pleasant. Will stay here again.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 72Cricket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 24 November 2013

Dear 72Cricket,

Thank you for choosing Holiday Inn Express in Benton Harbor, Michigan. Our staff strives to provide a warm, welcoming experience for all of our guests. I am happy we provided this for you.

Please come again very soon!

Warm Regards,

Joyce Santure
General Manager
Holiday Inn Express
Benton Harbor, Michigan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (270)
Traveller rating
Traveller type
Time of year
Language

194 - 200 of 270 reviews

Reviewed 22 October 2013

We stayed here on Saturday, October 12th. I don't know what all the negative reviews are about. I found the hotel to be updated, clean, and quiet. We had a king room with jacuzzi, separate shower, sitting room, sink & refrigerator. We stay at hotels often, and believe me, I am pretty picky, but there was nothing wrong with our stay. The only negative is that it's about a 5 minute drive to St. Joseph, which is really the tourist area.

Stayed: October 2013, travelled with friends
Thank Lori V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 27 October 2013

Dear Lori V,

Thank you for staying with us here at Holiday Inn Express in Benton Harbor, Michigan. We are so glad you enjoyed your visit to our hotel and that your room was satisfactory.

Please come again soon!

Warm Regards,

Joyce Santure
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

The room was very nice and very clean. All lamps and furniture in good repair. Appeared to be a newer hotel. Bed was average and sheets were good, but not excellent. Close to freeway. Buffet looked nice although we did not eat there. Floors clean and elevator clean. Liked the free newspaper. We are in the points club and we got a water bottle and a bag of chips upon check in. We were asked multiple times, whenever we passed the desk or checked in if they could do anything for us. Impressive but almost uncomfortable. Slept well here for two nights. Hotel was quiet. Bathroom comfortable.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LaurieSusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 22 October 2013

Dear Laurie Susan,

Thank You for choosing Holiday Inn Express in Benton Harbor, Michigan. Also, thank you for taking the time to review our hotel. We take all reviews seriously. We enjoyed your visit with us and invite you to, please, come again.

Warm Regards,

Joyce Santure
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

We have stayed in the hotel for about one month, before we find a house to move in. Services are excellent by all their staff and managers, which made us feel at home for the long stay.
I once stayed in this hotel several years ago, and have been surprised to find such an improvement in the quality of service now... Free 24H-coffee, free breakfest and even occasional free buffet dinner in the evening are nice, not to mention the guest swimming pool with SPA spray and a gym room, but they would mean nothing if we were not treated with considerate care and hospitable manner by all their staff.
A great experience we have got, and wish them keeping all the great job, for the best of their guests and for their staff.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wansheng L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 10 October 2013

Dear Wansheng,

Thank you so much for staying with us. Our staff at Holiday Inn Express in Benton Harbor Michigan thoroughly enjoyed having you here. Please come and stay with us again soon.

Warm Regards,

April Ott
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2013

Close to Saint Joseph, always a fun time in this location. The hotel is about 5-7 miles to the beach and close to other attractions. The hotel is very clean with a pool for entertaining the children. There is a hot breakfast buffet style that is nice not to have to pay extra for food. It is in a safe location close to the interstate so one can rapidly get on the highway. This is the second time we have stayed here and we enjoyed it each time.

Room Tip: we had the king suite and it was a very nice room
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jgata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 15 September 2013

Dear jgata,

Thank you for taking the time to write a review. Also, thank you for coming back once again to stay with us. Our staff at Holiday Inn Express in Benton Harbor Michigan was glad to be of service to you.

We would like to invite you to come stay with us in the future.

Warm Regards,

Joyce Santure
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2013

Spent six nights here recently and found this hotel a solid choice. It was well-staffed, clean and convenient for our needs. Even with I94 almost in the parking lot, it was quiet at night. The rooms were easily darkened and I slept well. Rooms, baths and linens clean and fresh. Nice indoor pool. HIE standard breakfast-think what you will. Fresh coffee all day. A very nice staff-and we got a good rate. Location made trips to local beaches quick and easy. Not the Ritz, but a solid value in a hotel.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 10 September 2013

Dear 415AZP415 ,

Thank you for staying with us here at Holiday Inn Express in Benton Harbor, Michigan! We strive to make our guests as comfortable as possible. Our staff was happy to accomplish this for you during your time with us.

We look forward to your next stay with us.

Warm Regards,
Joyce Santure
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2013

The best thing about this hotel is the location. An abundance of shopping and dining choices are only minutes away. The facility is HIE standard and the staff is very friendly and helpful. One feature that stood out was that there is no access from the side or back of the hotel. There are 2 side exits, but you cannot reenter from either. I had no issues with the cleanliness of my room or the common areas. The drawback is the apparent age of the facility. While the staff has obviously worked hard to maintain the hotel, there are noticeable signs of "maturity". I would definately consider staying here again if I was in the area, but would not consider it a "destination" hotel.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Deanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyce S, General Manager at Holiday Inn Express Benton Harbor, responded to this reviewResponded 10 September 2013

Dear Deanna D.,

We appreciate your review and for choosing Holiday Inn Express in Benton Harbor, Michigan. Our staff strives for excellent customer service in order to exceed your expectations. It is a pleasure to see that we were able to do just that.


Warm Regards,
Joyce Santure
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Benton Harbor
0.6 mi away
Hilton Garden Inn Benton Harbor / St. Joseph
0.2 mi away
Best Western Benton Harbor - St. Joseph
0.5 mi away
Springhill Suites Benton Harbor St. Joseph
Show Prices
Show Prices
Show Prices
4.4 mi away
Holiday Inn Express St. Joseph
3.9 mi away
The Inn at Harbor Shores
The Inn at Harbor Shores
#2 of 6 in Saint Joseph
233 reviews
0.6 mi away
Staybridge Suites - Benton Harbor-St. Joseph River
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Benton Harbor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022-2426
Phone Number:
Region: United States > Michigan > Berrien County > Benton Harbor
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Benton Harbor
Price Range: £66 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Holiday Inn Express Benton Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing