My family stayed here for three nights. This is our second stay at this Holiday Inn and we have had two wonderful experiences. Last year we also stayed at the Holiday Inn in Holland, MI and I have to say, that Holiday Inn was newer and more updated, but we decided that we would never go back there due to terrible service.
Both times the minute we walked in to HIE Benton Harbor, we were greeted and checked in with no complications. (My brother in law is a hard working government employee and gets a discount and we have had problems with that at other locations.) The young lady at the front desk offered to bake cookies fresh for us, told us the times for breakfast, and told us about free dinner being served Monday and Tuesday.
The breakfast was great every morning and included options of oatmeal, mini pancakes, cold cereal, boiled eggs, yogurt, Greek yogurt, milk (skim and chocolate as well as 2%), cinnamon rolls (YUMMY), scrambled eggs with cheese and scallions, bagels, toast and muffins. Also offered on alternating days: sausage, turkey sausage, or bacon, biscuits and gravy, home fries, French toast sticks.
Monday evening the hotel offered a dinner of Mediterranean items which was wonderful. It was from La Pita, I believe, and included: hummus and pita bread, marinated chicken breast, rice, a dish with chicken with onions and peppers, steak (also could have been lamb), and two different sauces. There were also drinks available. Tuesday evening was Chinese food from Super Buffet and included: crab Rangoon, chicken on a stick, chicken wings, fried rice, lo mein noodles, chicken with broccoli, orange chicken, seafood with broccoli, steak stir-fry, and sugar donuts. I have to say this was something really great for this hotel and we really enjoyed the food. Not only was it free, it was delicious.
The only thing that held us back from giving this 5 stars was the noise from the floor above us. It sounded like people were running constantly!
The staff here truly understands the value of hospitality from the front desk staff, maintenance staff, housekeeping, and management. Every staff member was quick to say hello and ask how our day was!
Thank you Holiday Inn Express Benton Harbor, MI
- Official Description (provided by the hotel):
- Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more less
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- Also Known As:
- Holiday Inn Express Benton Harbor Hotel Benton Harbor
- Holiday Inn Benton Harbor
- Benton Harbor Holiday Inn