This was our second visit to Birch Run and our first visit at this hotel.
Overall, it was a great visit. The hotel's location is very convenient and the staff were very friendly.
We did have a couple of complaints. The bathroom had dust on the hinges of the door and the toilet seat didn't fit the toilet properly....which proved to be a bit of a challenge when using the bathroom.
The other comment/complaint is that one of the guests on our floor brought their dog. The hotel doesn't allow pets. The owners left the dog in the room while they either went shopping or went out for a long dinner. Finally, after hours of incessant barking, there was peace and quiet ....until the next morning when it started again! Upon checkout the girl at the front desk she would "deal" with it.....a little late in my opinion. Not sure why they couldn't have evicted the guest for breaking the rules and disturbing other guests. I felt bad for the dog, but angry at the owners of the dog as well as the hotel staff/management for not "dealing" with it sooner rather than later!
We will stay here again and hope that it is a more peaceful stay.
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- Also Known As:
- Country Inn And Suites By Carlson, Birch Run
- Country Inn & Suites By Carlson, Birch Run Hotel Birch Run
- Country Inn Birch Run
- Birch Run Country Inn