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“very good hotel, close to shopping and food”

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Hampton Inn Birch Run/Frankenmuth
Ranked #1 of 7 Hotels in Birch Run
Certificate of Excellence
Reviewed 17 June 2014

priced high for the type of hotel. Has a nice pool but the fitness center only has 1 treadmill and one stationary bike. Rooms were very clean and fresh. It is very close to the shopping center but if you dont mind driving 10 or 20 miles you can get rooms for almost half the price we paid $170 for 1 night.

Room Tip: try and stay away from the back door,because smokers meet there an the airconditioner pulls in the s...
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  • Stayed: June 2014, travelled as a couple
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Thank 1drg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 22 June 2014

Thank you for your experienced review and comments. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for your contributions to TripAdvisor throughout your travels. We especially enjoy feedback from our experienced travelers. I will share your comments on our fitness room with the owner, and seek to add an elliptical to our offerings. Many factors are considered with our pricing: location, amenities offered, room occupancy, and brand expectations are some factors to name a few. Your comments drive the need to continually review and update our offerings to the guest, to ensure the best value for the price paid. Thanks again for your review. We look forward to accommodating your future travel needs.

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427 - 433 of 712 reviews

Reviewed 17 June 2014

Service was great and room was clean as always. If you are traveling for business keep in mind because of location there are more families than business travelers that seemed to be at the hotel. I will return to this hotel.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Nedal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 22 June 2014

Thank you for your review and comments. We do experience more families and youth sports teams on the weekends and throughout Summer. Our location is a shopping and tourism destination which leads to the increase in families and youth. Thanks again for your review. We look forward to accommodating your future travel needs.

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Reviewed 12 June 2014

The staff seemed very helpful and pleasant. We were only there about 12 hours. The breakfast was good. The bathroom was in need of attention with peeling wallpaper and rust around the bath drain. Noisy kids running in the room above. Soft Beds

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank atcdly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 16 June 2014

Thank you for your review. We have completed a majority of updates to our guest rooms and are now focusing on our guest bathrooms. Your comments drive the need to continually review and update the amenities we provide our guests. Thank you for your comments on the staff and our breakfast offerings. I will share your comments with my staff and commend them on a job well done. We look forward to accommodating your future travel needs.

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Reviewed 28 May 2014

We have stayed at this hotel numerous times when we have gone to Michigan fishing. It is quiet, safe and we have had excellent service. It is our first choice when we go to Birch Run. We love being close to the shopping but not too close.

Room Tip: We like staying on the back side lower level it is quiet and convenient
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  • Stayed: May 2014, travelled as a couple
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2  Thank DivaDiane-1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 1 June 2014

Thank you for your review and comments. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for your loyalty to our property. We look forward to accommodating your future travel needs.

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Reviewed 24 May 2014

The hotel was very clean, the staff was incredibly friendly and helpful. The coupons we were given for the local shopping areas were actually useful. The only thing that bothered either of us (we were on our honeymoon) was that you could only connect one wireless device to the wi-fi. Drove my husband batty.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
1  Thank Meagan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 27 May 2014

Thank you for your review. I will share your comments with my staff and commend them on a job well done. Please be sure to bring any concerns to the attention of front desk or management at any hotel you may be staying with, we are here to ensure an enjoyable experience during your stay. We have complimentary promotion codes for internet access available for our guests when special needs arise. Thanks again for your review and comments. We look forward to accommodating your future travel needs.

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Reviewed 21 May 2014

Very disgusting room. Found raisins behind dresser and the fridge wasn't cleaned. Pool was suppose to be at 84 degrees and my thermometer said it was 65 degrees. Complained to front desk but to no avail ......nothing was done to rectify these problems. My mother in law had questions at check in and the front desk person seemed quite annoyed that we were asking questions. We asked about a catholic church service and were informed of wrong mass times for the church. We told the front desk and gave them a bulletin of when mass services are scheduled. We stayed during the Beer Expo and at 1 a.m. party goers were still making noise in our hallway and when we complained. We were told that maybe we should of picked a better time to come to Birch Run.......this I find very unacceptable. I work in the service industry and we strive for repeat business. This hotel with a cold pool, uncooperative staff and dirty rooms will not get my business again.

Room Tip: try to avoid picking a room closest to the highway and avoid weekends that have something that invol...
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  • Stayed: May 2014, travelled with family
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1  Thank Pete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 23 May 2014

Thank you for your review and comments. I appreciate when our guests take the time to let us and others know how we are doing. I shared your comments with my Maintenance and Front Desk staff. They remembered speaking with you and from the conversation, felt that your concerns were addressed. They apologize for not meeting your expectations and resolving your concerns to your satisfaction. We keep our pool at 84 degree for the safety of our guests. This reduces the possible growth of bacteria in the water. The pool water may seem cold when the surrounding air temperature is more then 3 degree higher. I have been working with my Maintenance staff to correct the differences in temperature and apologize for this not being resolved during your stay. Thank you for the updated Mass Schedule. Entering into the Summer months, many Churches will consolidate their times to adjust for families on vacation. Our in-room directory lists the various denominations in the area along with their phone number and address to contact them for correct worship times. I apologize for the inconsiderateness of other guests and their disregard to hotel policy along with disrupting their surroundings. The final shuttle had dropped off around 1am and these guests were returning to their rooms. In the future, I will have my night security staff escort guests returning from the various festivals to reduce the possibility of noise and disruption. In reading your other reviews, may I suggest, you contact Management at any hotel you may be staying with when you feel your concerns are not being properly addressed. We are here to ensure an enjoyable experience during your stay. Thanks again for your review and comments. We look forward to accommodating your future travel needs.

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Reviewed 21 May 2014

Hotel is on a quiet, cul-de-sac just seconds from many restaurants and walking distance to a theater. All the attractions of Frankenmuth are about 10 min away. Shuttle service is available, though we didn't use it.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Michelle E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kurtis K, General Manager at Hampton Inn Birch Run/Frankenmuth, responded to this reviewResponded 23 May 2014

Thank you for your review and comments. I appreciate when our guests take the time to let us and others know how we are doing. Thank you for your observations. The Shuttle Service is only available during the World Expo of Beer Event in Frankenmuth. The Birch Run Hotels partner up with the Frankenmuth Jaycees to ensure the safety of our guests during this festival. Thanks again for your review and comments. We look forward to accommodating your future travel needs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Birch Run/Frankenmuth

Address: 12130 Tiffany Blvd, Birch Run, MI 48415-9345
Phone Number:
Region: United States > Michigan > Birch Run
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Birch Run
Price Range: £78 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Birch Run/Frankenmuth 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Points of Interest:Birch Run Premium Outlets, Birch Run Expo Center, Bronner's CHRISTmas Wonderland, Frankenmuth "Michigan's Little Bavaria", Three Championship Golf Courses, Carriage Tours in Frankenmuth, Frankenmuth Riverboat Tours and FunShips.Free On the House® hot breakfast. Start your day off right with a free hot breakfast, including fresh baked waffles or sample healthy options such as a variety of cereals, yogurt, fruit and more.Complimentary high-speed internet access. Stay connected with the office, email friends and family back home, search local attractions in-room or enjoy complimentary wireless access in the public areas.Clean and Fresh Hampton Bed™ Linens and duvet are washed fresh for every guest. You'll rest easy on our premium mattress with a plush, crisp white duvet and your choice of comfy pillows.Pool and Exercise Room. Nothing beats relaxing alongside the indoorpool, or working off some steam in the exercise room after a long day.Hilton HHonors.® Points & Miles® and No Blackout Dates.Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.® ... more   less 
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Also Known As:
Hampton Inn Birch Run Hotel Birch Run
Birch Run Hampton Inn

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