Our last evening in Michigan so lets have a special meal at Sagano. It was a Monday evening, Aug 9th at 8:00pm and we were the only customers. We sat through the usual crash bang of food preparation which was average only. We were still finishing our bottle of wine at 9:15pm when the manageress approached and asked us to leave as she wanted to release the staff to go home. Never before have we been asked to leave a restaurant to enable the staff to go home. The managerss could have released the staff and stayed on herself but clearly the charm school that she had attended never explained that one to her !!
I arrived back at my hotel and immediately wrote her an e-mail complaining about the poor customer service. I received an automated response but have never had a reply from the restaurant. My visit was on the 9th August and as at 19th August still no reply.
Our hosts for the evening, who have visited many times before, were so embarrassed and have sworn never to return.
So, if you like your pseudo-Japaneese food served noisily and enjoy being asked to leave once it gets near to their bed time then go to SAGANO ...I won't
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