My husband and I stayed at this hotel just last week for 6 nights. Everything was going smoothly until they forgot to bring towels one day. I called down and waited 10 minutes, I called down again and waited 10 minutes...I finally went down and the front desk was deserted, the phone was ringing off the hook. So I began wandering around looking for someone and the front desk girls comes walking by and says "I told you I was busy". I was so flabbergasted! The next day they decided to install new furniture in the adjoining rooms (actually the entire floor) but the noise was just ridiculous! It would have been nice to have received a letter of some sort from management explaining the mess and noise. We only tried the breakfast once, but the turkey sausage was so old, I needed a drill to cut it up. The room was clean and satisfactory for our needs. This hotel is located in a great area for travel to so much, I truly hope they get their front desk situated.
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- Also Known As:
- Homewood Suites Brighton Hotel Brighton
- Homewood Brighton
- Brighton Homewood Suites