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Super 8 Brooklyn
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Reviews (250)
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All reviewsdonutsroom was cleanirish hillsrecliner chaircoffee and juicebottom flooraround midnightjacuzzi tubsitting areawould stay againgood sizetwo nightsa great stayfree breakfastcountry marketmotelshannon
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Reviewed 13 July 2014

We were unable to get a room at the Super 8 in Brooklyn but would like to commend Shannon who helped us at 10 pm on a Saturday when we couldn't find a place to stay in the area. We had booked a reservation in a hotel that was not clean, among other things, and needed to find new lodging.
Shannon volunteered that she had phone numbers for quite a few hotels in the area. We decided to go to Jackson and had called Shannon back 4 or 5 times for additional hotel phone numbers. She was so pleasant and ready to help us with as many phone numbers as we needed. Thanks to Shannon, we were able to find lodging in Jackson that was comfy and clean and only 20 minutes from our destination.
After 30 years in Customer Service, including training staff, I would hire Shannon in a heartbeat. Too bad she doesn't live where we do!
Thanks again, Shannon! We will do our best to book a bit further ahead for our next trip to the Brooklyn area so we can stay at the Super 8 in Brooklyn!

Room Tip: Easy location to get to lakes and recreation in the area.
  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Phillygurl524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Super 8 Brooklyn, responded to this reviewResponded 17 July 2014

Dear Guest,

Thanks again for your review even though you didn't actually stay at our property. Shannon has been an amazing employee from the beginning and consistently goes out of her way to accommodate our guests. Hopefully we have a room for you on your next visit and you can also see how great our rooms our as well.

Sincerely,

Scott Spence - GM

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Reviewed 13 July 2014

Stayed: July 2014, travelled on business
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Scott S, General Manager at Super 8 Brooklyn, responded to this reviewResponded 17 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 July 2014

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Scott S, General Manager at Super 8 Brooklyn, responded to this reviewResponded 6 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 July 2014 via mobile

Stayed overnight here on a business trip. Good location. Close to restaurants and stores. Room was comfy. No problems with anything. Had a small continental breakfast in the morning. Good for a passer thru.

Stayed: July 2014, travelled on business
Thank Kidron733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Super 8 Brooklyn, responded to this reviewResponded 6 July 2014

Dear Guest,

Thanks again for your feedback. We love to hear when our guests have positive experiences at our facility. We look forward to seeing you on your next visit.

Sincerely,

Scott Spence, GM-Super 8 Brooklyn

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Reviewed 25 June 2014

Our room was very comfortable, and clean. Traveling with a handicapped person, with lots of equipment, I was very impressed with their accommodations. Only complaint would be the A/C was noisy at times. Good hot coffee 24/7. Made reservations for my next visit.

Room Tip: If you retire early, request a room far from banquet room.
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Twanger11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott S, General Manager at Super 8 Brooklyn, responded to this reviewResponded 26 June 2014

Dear Guest,

Thanks again for your feedback. I'm glad your accomodations were up to your standards and we look forward to seeing you on your next visit.

Sincerely,

Scott Spence, GM-Super 8 Brooklyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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