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“Bring your own shovel”

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Comfort Suites Canton
Ranked #3 of 11 Hotels in Canton
Potomac Falls, Virginia
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Bring your own shovel”
1 of 5 bubbles Reviewed 8 January 2014

We happened to stay at this property while attending a funeral, and it seems every other property in the area was able to clean the snow from their driveway except this one. The church, funeral home, all restaurants and stores were able to dig out...but this property couldn't get their act together to make it happen and only offered lame excuses. It was every man for themselves, and any amount of cajoling the front desk fell on deaf ears. On top of that, the morning breakfast entrees were cold, they ran out of coffee and coffee creamer. Otherwise, the rooms were good and the cleaning staff did a good job -- but the management needs to learn customer service.

Stayed January 2014, travelled with family
Helpful?
Thank steve s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSuitesCanton M, General Manager at Comfort Suites Canton, responded to this review, 10 January 2014
Thank you for taking the time and valuable feedback .

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the snow removal issue on your recent visit. I have shared your feedback with the snow removal company to ensure we handle these types of situations differently in the future.

This situation certainly is not usual and rest assured that your comments will be taken into consideration for future improvements. We hope that should your travel plans bring you back to our area, you will give our hotel another try and allow us to redeem your faith in the quality of our brand.

Thanks again for you time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
    45
    37
    19
    4
    5
See reviews for
42
24
3
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

Stayed at this hotel after flying to Detroit. Very nice place, newer hotel and furnished nicely, had your standard comfort suites breakfast. Location was great, with a Tim Hortons and Dunkin' Donuts close by.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hzracing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSuitesCanton M, General Manager at Comfort Suites Canton, responded to this review, 8 January 2014
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owensboro, Kentucky
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 30 November 2013

This was a business trip with our family along. Very clean and conveniently located to shopping and restaurants. Directly across the street from the IKEA store. Good breakfast and large dining area. This was not a vacation destination, but a good place to stay in the area with your family. Very safe.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scottkimn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clarklake, Michigan
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

My sister and I stayed here before a 10k race we were running in Plymouth because the cost was less than staying in Plymouth itself. We were not disappointed. The room was huge, clean and comfortable. We were close to shopping and restaurants. And, we were still only a few minute drive to Plymouth for the race. The hot breakfast was excellent and the hotel was very well kept. I only don't give this location 5 stars because the front desk staff was really lacking in the friendliness department. I would definitely stay here again.

Room Tip: Choose a third floor room if possible. We could hear every step taken in the room above us.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mopogra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Ontario, Canada
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

i have stayed at this hotel in the past and always love coming to this hotel, makes u feel like you are at home. rooms are very clean, close to lots of shopping and restaurants, great walking trails and parks close to hotel.

Room Tip: get room with fireplace and kitchen
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 August 2013 via mobile

I come in to look at a meeting room a little after 11 and the doors are locked and the lady Im talking threw a door with which was very rude older lady with short hair finally buzed me in could not find the book the let me set the date and had a just a i don't wanna be here attuide so i left i seen the room which was very small for me need it bigger

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calrenelovesmykids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lithonia, Georgia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 August 2013

My family stayed here for 4 nights due to the AAU junior olympics. The hotel is nice and the rooms were clean. The cleaning staff made the beds everyday and cleaned the bathroom with new towels. The walls are thin and you can hear people walking in their room above you. The breakfast bar is not even close to a full breakfast. There are bread products and fruit. The pool is small but we didn't come to swim. The wifi was very slow. Overall we had a pleasant stay.

Room Tip: If you don't want to hear people below, stay on the 3rd floor.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 261Dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Canton

Property: Comfort Suites Canton
Address: 5730 Haggerty Road, Canton, MI 48187
Phone Number:
Region: United States > Michigan > Canton
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Canton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Comfort Suites Canton 3*
Number of rooms: 66
Official Description (provided by the hotel):
Comfort Suites is located in Canton right off of I-275. The hotel is 100% smoke free. We have many restaurants in the area and delivery options. Buffalo Wild Wings, Wendy's, Bob Evans, Tim Horton's, KFC and IKEA are all within walking distance as well. Comfort Suites offers all suites with larger rooms, fridge, microwaves and DVD players in all rooms. The hotel serves complimentary hot breakfast, has an indoor heated pool, 24 hour fitness and business centers as well as complimentary Wi-Fi thru out the hotel. Comfort Suites opened in 2008 as a new build. The hotel also offers an airport shuttle service for a fee of $20.00 per way that is available 24 hours per day by appointment. Shuttle can also be reserved for group events. ... more   less 
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Also Known As:
Comfort Suites Canton Hotel Canton

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