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“nice and affordable place to stay” 4 of 5 bubbles
Review of Extended Stay America - Detroit - Canton

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Extended Stay America - Detroit - Canton
Ranked #8 of 10 Hotels in Canton
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“nice and affordable place to stay”
4 of 5 bubbles Reviewed 16 February 2013

I have been working out of town for a month.This hotel has been a clean and affordable place to stay for the working man on a tight budget.The rooms are very clean, And smell nice. Most importantly the beds are clean and comfortable.The microwave,stove and refrigerator make it a comfortable stay away from home.The lady at the front desk,Klodiana is a bright and cheerful person to do business with.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank james c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 21 February 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. I am so glad that our hotel has worked so well for you. Our staff takes great pride in taking care of our guests – from the housekeepers to our front desk associates – your satisfaction makes us so happy.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location
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110 reviews from our community

Traveller rating
    32
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    22
    17
    20
See reviews for
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38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Cedar Springs, Michigan, United States
1 review
2 of 5 bubbles Reviewed 14 February 2013

The walls and floors in this hotel are paper thin, I could hear the shower and toilet in adjacent rooms as well as every time a door opened. The comforter kept sliding off the bed and the blanket was too short to cover my feet and pull up to my shoulders. They offer absolutely nothing extra, skimpy breakfast (apple, muffin, and oatmeal). It was clean and the staff was friendly. I wouldn't stay there again.

Room Tip: Choose a different hotel.
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  • Stayed February 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JoelTerri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 21 February 2013
Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies.
We know that you have several lodging options, which is why it is so important to us that we provide you with a clean, comfortable room at an affordable price. We recognize that if our guests can't get a good night's sleep, they won't return, so we've chosen bedding that we hope best suits their needs. I do take seriously your concern, and promise that we will continue to look for ways to make sure every guest is as comfortable as possible when staying with us. I am also sorry that you didn’t enjoy our breakfast. Our Grab and Go Breakfast is a new feature for us and many of our guests often enjoy it.
Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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Travellers are raving about these Canton hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2013

They have an attendant here named Klodiana who is simply delightful. She was always smiling and had the best attitude of all the staff. She made my stay here very pleasant indeed. The room I rented was also nice and clean. Love the appliances.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cheridel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 23 January 2013
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owings Mills, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 January 2013

I've stayed at the Extended Stay - Canton on three separate occasions and have enjoyed each one. It's clean, quiet, has great rates and the staff is wonderful, especially the manager, Klodiana. I plan to stay here each time I visit Canton.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 10 January 2013
Thank you for your review. I want to first thank you for your continued business. We are so happy you continue to stay at our hotel and we greatly appreciate your business. Thank you for taking the time to share your thoughts about our hotel and staff. I am pleased to hear you enjoy your stays. We look forward to seeing you on your next trip to Canton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 December 2012

I have been staying here for 5 months now (yes! months). It is an excellent option if you plan to stay for extended period (especially more than 60 days to qualify for value plan). The hotel infrastructure is not new but good value for money. During my stay I've only had very few issues which very resolved promptly. Most of the staff is very cordial and professional; I highly recommend Angela and Klodiana.

  • Stayed August 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sumitchabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 31 December 2012
Thank you for sharing your feedback with us. I want to first thank you for your continued business; it's our pleasure to have you staying with us. I apologize for any issues at all that have arisen during your stay but I am pleased to hear they were dealt with promptly. Thank you for your kind words about the staff and hotel. We are happy to have you with us.
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Monroe, Michigan
1 review
5 of 5 bubbles Reviewed 23 December 2012

Great Place to stay, I' stay here at lease four time a month very nice location easy acces to major expressways.Also easy access to nice places to eat. Klodiana at the service desk is always helpful! and always a joy to talk to.

  • Stayed December 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 27James
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 26 December 2012
I wanted to take the time to personally respond to your review. We greatly appreciate your continued business; thank you for staying with us. I am happy to hear you enjoy our location. You are a valued guest and we look forward to having you back on your next trip to Canton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
1 review
5 of 5 bubbles Reviewed 20 December 2012

We recently visited this location and found the desk attendant to be extremely pleasant and helpful. The desk attendant (Klodiana) was very helpful in making sure we had a room that fit our comfort level. Her assistance was very appreciated during our entire stay.

  • Stayed December 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Renee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Canton, responded to this review, 23 December 2012
Thank you for your review. It's very rewarding to hear that our staff delivered on our committment of great guest service. I appreciate you sharing your hotel experience with us. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Extended Stay America - Detroit - Canton

Property: Extended Stay America - Detroit - Canton
Address: 2000 Haggerty Road, Canton, MI 48187
Phone Number:
Region: United States > Michigan > Canton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Canton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Extended Stay America - Detroit - Canton 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
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Also Known As:
Extended Stay America Canton
Extended Stay Canton
Canton Extended Stay

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