We stayed over the Christmas holiday and the office staff was great about accommodating our holiday check in. Our kitchenette was a great convenience. Our biggest issue was with the ants that were in various locations throughout the room. Ants traps were in the kitchen so we were immediately aware that there had been a problem. They were most obvious on the white tile floor in the bathroom. When i spoke with the desk staff they were aware that there had been a problem and had even had the "bug guys" in the previous week. They were surprised that there was still an issue. As our visit continued the ants were found in our bed and our luggage. We even had one make it home with us. I again told the office staff when I checked out and was told that the owner would be notified. But as a customer I had expected more of a response. Quite disappointed. Ants in December and in my bed and luggage.
- Official Description (provided by the hotel):
- Pointes North Inn condominium hotel suites are conveniently located in charming Downtown Charlevoix just north of the drawbridge and just steps away from shopping, restaurants and beaches. Whether your stay is for a night, a week or more, Pointes North Inn condominium suites will make it that much sweeter. Pointes North Inn offers: One bedroom condominium suite with private screened in patio porch. Two bedroom condominium suite with loft and private balcony Jacuzzi and sofa beds in every hotel room Kitchenette or full kitchen Fireplace and wide screen TV and VCR/DVD Indoor / Outdoor heated pool Daily & weekly condominium hotel suite rentals Complimentary High-Speed Wireless Internet Service ... more less
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- Also Known As:
- Pointes North Hotel Charlevoix